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A teacher would never be satisfied with her performance if she discovered that the entire back row of her classroom was unable to hear her lecture. In the world of cloud services for business, we see things the same way. With Office 365, every user counts! Google has a different approach. It starts counting downtime only after at least 5 percent of users are affected. Imagine if 100 of your 2,000 users had no access to email. Would you, as an IT professional, be satisfied with your performance? Would your business hold you accountable for your performance? The answers to these questions are clear. Calculating downtime only after 5 percent of your users cannot access email, as Google does, makes it more difficult for you to assess impact to user productivity. Google's approach doesn't help your business with meaningful performance metrics. With Office 365, every affected customer and every service counts when we calculate downtime. Downtime means the total minutes in a month during which service is unavailable, excluding scheduled downtime. For services like email, there is no scheduled downtime, an experience that our many Exchange Server customers have long been accustomed to-system maintenance while they continue to be productive in their Outlook inboxes. In addition to the way it calculates downtime, Google also combines consumer and commercial service availability when reporting the availability of Gmail. This means if you are considering Google Apps for Business, you cannot get accurate information regarding the availability of the commercial service that you need. On the other hand, Microsoft's approach to calculating downtime, which includes every user minute, helps you understand whether your users' productivity is being impacted by downtime of email. Google takes a "use at your risk" approach around Google+, Hangout and Google Voice. These services are not part of Google Apps for Business and are excluded from the SLA. Excluding these serv

WWW.OFFICE.COM/SETUP BLOGS: HAVE YOU EVER GOTTEN THIS ERROR MESSAGE? MICROSOFT TELLS YOU, "SORRY, SOMETHING WENT WRONG," BUT YOU DON'T KNOW THE BEST, MOST EFFECTIVE WAY TO TROUBLESHOOT THE PROBLEM. www.office.com/setup Blogs: great way to rescue your PC now We know this error can be frustrating. If you've gotten the "something went wrong" error during an Office 365/Office 2013 (or 2016) installation, we want to help! First, go to this Microsoft troubleshooting article and run the "Fix it" tool. This automated tool will take you through a process of uninstalling Office so you can re-install a clean version. Tip: we've seen the advice to NOT use Internet Explorer to run the tool, but rather another browser like Chrome or Firefox, so you can keep it running even when other Windows applications need to close. Be sure to select "Apply this fix" when offered. Once you're done running the Fix it tool, restart your computer and try re-installing Office. Often, this fix will suffice. If not, move on to alternate methods: Check your internet connection. Make sure you're not on a limited connection and your router's firmware is up to date (to do this, you may need to check with your router manufacturer). Clear your browser cookies & cache and reset Internet Explorer settings. Make sure you've removed older versions of Office. Uninstall earlier Office versions from the Control Panel, or visit this article for more help: How to uninstall Office 2003, Office 2007 or Office 2010 suites if you cannot uninstall it from Control Panel. Temporarily disable your antivirus software. Hopefully you're on your way with Office! But if these solutions don't work, you can find more detailed instructions in this Microsoft support article. If you still need help, post a topic on the Office 365 Community forum.

www.office.com/setup Blogs: Microsoft Office files are still very common, but if you're more of a Google Docs, Sheets, and Slides user, you can still edit Word, Excel, and PowerPoint files in Google Drive-if you know how. On the desktop, you'll need to use the Google Chrome browser and an official Chrome extension to edit Microsoft Office documents, using Google Drive's Office Compatibility Mode (OCM). You can edit them like that, or convert them to Google Docs format, which will provide more features. (Don't worry-even if you convert them to Google Docs format, you can re-download them in Microsoft Office format later). You can also edit Microsoft Office files using the Google Drive app and the Google Docs, Google Sheets, and Google Slides apps on iOS or Android. We'll show you both methods in the guide below. HOW TO WORK WITH MICROSOFT OFFICE FILES ON GOOGLE DRIVE ON A PC OR MAC Let's start with the desktop. If the Office file you want to edit and share is still on your PC's hard drive, you can easily upload it to Google Drive and open it for editing in Chrome using a Chrome extension. Open Chrome, go to the Office Editing for Docs, Sheets & Slides extension page, click "Add to Chrome", and follow the on-screen instructions to install it. 01_adding_extension_to_chrome - www.office.com/setup Blogs Once the extension is installed, drag the Office file onto the Chrome window until you see a copy icon as shown below. For my example throughout this article, I'm going to use a Word/Google Docs file, but the procedure is the same for Excel/Google Sheets files and PowerPoint/Google Slides files. 04_dragging_word_file_onto_chrome - www.office.com/setup The first time you drag an Office file onto the Chrome window, the following dialog box displays. Click "Got it" to close the window. You won't see this dialog box again. 05_office_editing_popup - www.office.com/setup Blogs The Office file is uploaded to your Google Drive account and

www.office.com/setup Blogs: We're moving deeper into the modern "walled garden" of digital life. Generally speaking, you choose the garden you like best - be it Apple, Google or Microsoft - and the more time and money you invest, the more painful it is to leave that ecosystem. Similarly, many people pick Evernote or Microsoft OneNote as their repository of choice for digital scraps, doodlings and scanned documents. Then they usually stick with that choice, because it's not easy to toggle between them or switch. About a year ago, I chose Evernote over OneNote, and I started amassing my own digital archive. At the time, Evernote's Mac software was far superior to OneNote's Mac app. However, Microsoft has continually upgraded OneNote for Mac and iOS, and today it's a legitimate Evernote rival; if I were facing the Mac Evernote versus Mac OneNote decision today, it would be a different situation. If you're a Windows user, the choice is even more challenging, because the OneNote 2013 Windows desktop app has valuable features that aren't available in Evernote or OneNote for Mac. To help you decide between these two notebook tools, I've come up with seven things OneNote does that Evernote can't. Of course, this is only one side of the story. For the flip side, read "6 things Evernote does that OneNote can't." 1) ONENOTE IS A DESIGN-FRIENDLY, FREEFORM CANVAS Each OneNote note is a blank canvas, every element its own movable container. If you have a stylus, you can draw anywhere within the note, and you can insert handwriting, blocks of text, images or any other element wherever you want. onenote freeform canvas - www.office.com/setup OneNote 2013 for Windows also lets you customize your notes. For example, you can change the "paper" color, add rule or grid lines, change the dimensions of notes, create new page templates or apply existing ones, and apply text styles. Other versions of OneNote, including the iPad and Mac apps, offer some but not all, of these capab

www.office.com/setup Blogs: Previews of PowerPoint2013 show that it will be easier to create and share professional presentations with a range of new and improved features. 1. NEW RANGE OF DESIGN THEMES Powerpoint 2013 start screen - www.office.com/setup Easier inclusion of videos, or pictures to give a more professional edge to presentations. Easy access to a collection of new themes available via the start screen. The ability to quickly change themes using theme variants. Alignment Guides have been added that make it easier to align text boxes, graphics and shapes with text. Merge Shapes tools -2013 includes Union, Combine, Fragment, Intersect, and Subtract tools making it easier for the user to merge two or more shapes into the shape required. 2. IMPROVEMENTS TO THE PRESENTER'S VIEW AND ORGANISATION OF THE PRESENTATION. The One click Slide Zoom allows the user to zoom in and out on diagram, or chart. The addition of a presenter's Navigation Grid, making it easier for the presenter to switch slides within a sequence using a navigation grid that the audience cannot see. The ability to easily project a presentation on a second screen using Auto-extend. 3. IMPROVED COLLABORATION WITH EASIER SHARING AND CO-AUTHORING. The Reply Comment feature. PowerPoint 2013 makes it easier to add and track comments next to the relevant section of text. Everyone working on the presentation can follow the discussion easily and act on any suggestions. Collaboration and Sharing. With Microsoft's emphasis on improved collaboration, the new default setting means that presentations are saved online to SkyDrive or SharePoint . This allows the author to send a link to the same file to everyone involved, complete with personalised viewing and editing permissions, so that everyone is working on the same version. The PowerPoint Web App Co-authoringfeature via PowerPoint Web. 2013 makes it easier for several people to work on the same presentation at the same time from the desktop or in bro

www.office.com/setup Blogs: Signing up for the Office 365 is a really straight forward process. You can buy licenses and start the tenant creation, or you can start a trial (30 days) and then add licenses with in that 30 days. Scroll down below where I will walk you through the Office 365 tenant creation. IMPORTANT INFORMATION Microsoft has two main service lines for Office 365 and three main pricing options (SKUs) within each service line; Office 365 Business and Office 365 Enterprise. For an interactive workbook to compare all the features of all the plans, use the following link; Office 365 Service Comparison. FAQ What are the major differences between Office 365 Business and Office 365 Enterprise? Short answer is that it's all about the features you get and size of your business. Office 365 Business has a cap of 300 licenses, so if you are over that the go right to Enterprise. With the Enterprise SKUs, you get more features, but you have to pay a bit more. Take note that with the Business plans, there are limitations not seen in the Enterprise plans. Those limitations include: Microsoft support, Exchange hybrid, Active Directory Connect, SharePoint Online features, Exchange Online features, Microsoft FAST Track support/migrations and Office features. Make sure to do the research and buy the right plan for your business. Can I switch between Office 365 Plans? YES, you can upgrade/downgrade and switch between Office 365 Business and Enterprise plans. Can I mix Office 365 Plans? YES, you can have one tenant with some Office 365 Business licenses and some Office 365 Enterprise licenses. Keep in mind the 300 license cap for the Business licenses. IMPORTANT DECISIONS The decisions here will be needed for the next section, where you will be opening your trial tenant. There are two important pieces of information that need to be taken seriously and cannot be changed once the tenant is created. It's impossible for you and/or Microsoft to change this information

WWW.OFFICE.COM/SETUP BLOGS: INTRODUCTION www.office.com/setup Blogs: While there are four types of database objects in Access, tables are arguably the most important. Even when you're using forms, queries, and reports, you're still working with tables because that's where all of your data is stored. Tables are at the heart of any database, so it's important to understand how to use them. In this lesson, you will learn how to open tables, create and edit records, and modify the appearance of your table to make it easier to view and work with. Throughout this tutorial, we will be using a sample database. If you would like to follow along, you'll need to download our Access 2016 sample database. You will need to have Access 2016 installed on your computer in order to open the example. Watch the video below to learn more about working with tables in Access. TABLE BASICS TO OPEN AN EXISTING TABLE: Open your database, and locate the Navigation pane. In the Navigation pane, locate the table you want to open. Double-click the desired table. Opening a table - www.office.com/setup The table will open and appear as a tab in the Document Tabs bar. The open table - www.office.com/setup UNDERSTANDING TABLES All tables are composed of horizontal rows and vertical columns, with small rectangles called cells in the places where rows and columns intersect. In Access, rows and columns are referred to as records and fields. A field is a way of organizing information by type. Think of the field name as a question and every cell within that field as a response to that question. In our example, the Last Name field is selected, which contains all the last names in the table. Fields and field names - www.office.com/setup A record is one unit of information. Every cell on a given row is part of that row's record. In our example, Quinton Boyd's record is selected, which contains all of the information related to him in the table. Records and record ID numbers - www.office.com/setu

www.office.com/setup Blogs: Office 365 is a subscription based package that buys you time limited access to a number of Microsoft services and software packages, including the latest desktop Office suite, an online version of Office, cloud storage, and premium mobile apps.Stop Bashing Microsoft: 5 Ways In Which They're Awesome Stop Bashing Microsoft: 5 Ways In Which They're AwesomeMicrosoft doesn't always get fair treatment. When it comes down to it, they're a pretty awesome company. There's been enough Microsoft bashing, now it's time for some love.READ MORE Office 365 follows a business model known as Software as a Service (SaaS), which has commonly been used for deploying enterprise software. With subscription-based services like Spotify, Napster, or Amazon Prime, it has found its way into the consumer software market some time ago. Does Office 365 provide enough value to be worth the money? CAN YOU STILL USE IT ON YOUR DESKTOP? Yes, absolutely! Microsoft isn't moving Office entirely into the cloud just yet. While you can access Office Online via the browser and store your documents on OneDrive, Office 365 offers many other ways to access and edit your documents. The current package of Office 365 includes the Office 2013 desktop suite (Office 2011 for Mac users). In the summer or fall of this year, you will be able to upgrade to Office 2016.Don't Pay For Word! 5 Reasons You Should Use Office Online Don't Pay For Word! 5 Reasons You Should Use Office OnlineOffice Online is the free and cloud-connected version of Microsoft Office. Limitations are compensated by features, useful even to users of desktop Office. Best of all is itsREAD MORE Microsoft Office - www.office.com/setup WHAT IS INCLUDED & WHAT IS THE PRICE TAG? The exact composition of the package depends on the Office flavor you choose. Office 365 Home, Office 365 Personal, and Office 365 University include the following software: Word Excel PowerPoint OneNote (now free for everyone) Outlook Publ

www.office.com/setup Blogs: I've been installing Office 2013 on a lot of computers lately and I've ran into quite a few problems along the way. From annoying messages like "Sorry we ran into a problem" and "Something went wrong" to slow downloads, hanging at certain percentages during the install, it's been typical Microsoft problems all along the way. If you've been trying to install Office 2013 on Windows 8 or Windows 7 and you're running into issues, I'm going to try and give you as many possible solutions as I could find. If you run into a different issue not mentioned here, feel free to post a comment and let us know. It's also worth noting that you can't install Office 2013 on Windows Vista or Windows XP, it's just not possible. You'll get an error message like: This is not a valid Win32 application or We are sorry, you couldn't install your Office product because you don't have a modern Windows operating system. You need Microsoft windows 7 (or newer) to install this product or The procedure entry point K32GetProcessImageFileNameW could not be located in the dynamic link library KERNERL32.dll Now let's talk about some of the problems that can occur when installing Office 2013 on Windows 7 and Windows 8. FIX "SOMETHING WENT WRONG" OFFICE 2013 You might get this error if a first installation stalled and you ended up starting a second installation over the first one. You might also get this error if the computer restarted for some reason before the installation was finished. In this case, you should go to the Control Panel, click on Microsoft Office 2013 or Microsoft Office 365 and click on Change. Office 2013 change - www.office.com/setup Blogs Depending on your version of Office installed, you should either see an option called Repair or Online Repair. If you have Office 365, you'll see Online Repair and then the Repair option. Office 2013 repair - www.office.com/setup Blogs If, for some reason, this fails or

A teacher would never be satisfied with her performance if she discovered that the entire back row of her classroom was unable to hear her lecture. In the world of cloud services for business, we see things the same way. With Office 365, every user counts! Google has a different approach. It starts counting downtime only after at least 5 percent of users are affected. Imagine if 100 of your 2,000 users had no access to email. Would you, as an IT professional, be satisfied with your performance? Would your business hold you accountable for your performance? The answers to these questions are clear. Calculating downtime only after 5 percent of your users cannot access email, as Google does, makes it more difficult for you to assess impact to user productivity. Google's approach doesn't help your business with meaningful performance metrics.

Senior Futurist at the DaVinci Institute, and Google's top rated Futurist Speaker. Unlike most speakers, Thomas works closely with his Board of Visionaries to develop original research studies. This enables him to speak on unusual topics and translate trends into unique business opportunities.

A few years ago I was taking a tour of a dome shaped house, and the architect explained to me that domes are an optical illusion. Whenever someone enters a room, their eyes inadvertently glance up at the corners of the room to give them the contextual dimensions of the space they're in.