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Olivia Chang

The Phishing Problem - 7 views

phishing scams

started by Olivia Chang on 19 Aug 09
  • Olivia Chang
     
    URL: http://www.ft.com/cms/s/0/7c03fd14-b011-11dd-a795-0000779fd18c.html

    Case Summary: The world of the Internet is slowly becoming dangerous ground to tread on. The onset of viruses, hackers and phishing mails have become part and parcel of the Intenet 'culture', so to speak.

    This news article talks about the increasing sophistication of phishing emails. These emails are now slicker, more personalised, and more difficult to distinguish from actual emails sent from corporations and banks.

    One example from the article: On October 16, MessageLabs, the online security firm, intercepted 7,000 phishing attacks purporting to be from Bank of America in an attack that took place over two hours. The next day, the BofA phishing e-mails more than doubled to 15,000 and during the weekend reached a total of over 125,000. And that was only 16 per cent of all phishing for the weekend - a total of more than 780,000 e-mails.

    These stories of fraud and phishing emails have caused and created much panic and anxiety over internet security.

    Ethical Question: Is it ethically right for the consumer to insist that the corporation refund or reimburse him for the loss of information/money caused by the phishing email, even when it is the consumer who carelessly falls victim to the scams? If so, wouldn't the corporation be paying out large sums of money to many clueless victims?

    Ethical Problem: Is the onus of protecting yourself from these phishing emails on the CONSUMER (You) or the CORPORATION (eg. the bank) or the GOVERNMENT?

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