Group items tagged

Whether individual Likert items can be considered as interval-level data, or whether they should be considered merely ordered-categorical data is the subject of disagreement. Many regard such items only as ordinal data, because, especially when using only five levels, one cannot assume that respondents perceive all pairs of adjacent levels as equidistant. On the other hand, often (as in the example above) the wording of response levels clearly implies a symmetry of response levels about a middle category; at the very least, such an item would fall between ordinal- and interval-level measurement; to treat it as merely ordinal would lose information. Further, if the item is accompanied by a visual analog scale, where equal spacing of response levels is clearly indicated, the argument for treating it as interval-level data is even stronger.

When treated as ordinal data, Likert responses can be collated into bar charts, central tendency summarised by the median or the mode (but some would say not the mean), dispersion summarised by the range across quartiles (but some would say not the standard deviation), or analyzed using non-parametric tests, e.g. chi-square test, Mann–Whitney test, Wilcoxon signed-rank test, or Kruskal–Wallis test.[4] Parametric analysis of ordinary averages of Likert scale data is also justifiable by the Central Limit Theorem, although some would disagree that ordinary averages should be used for Likert scale data.