Group items tagged

Lou Gerstner, CEO of IBM

While e-business refers to more strategic focus with an emphasis on the functions that occur using electronic capabilities, e-commerce to be a subset of an overall e-business strategy. E-commerce seeks to add revenue streams using the Worldwide Web or the Internet to build and enhance relationships with clients and partners and to improve efficiency using the Empty Vessel strategy. Often, e-commerce involves the application of knowledge management systems.

E-business involves business processes spanning the entire value chain: electronic purchasing and supply chain management, processing orders electronically, handling customer service, and cooperating with business partners.