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Claude Almansi

Amara Support Center : Setting up your account - 0 views

support.universalsubtitles.org/...16572-setting-up-your-account

Amara Support Solutions team amarasupport

shared by Claude Almansi on 20 Jul 12 - No Cached
  • Go to http://www.amara.org
    • Claude Almansi
      Claude Almansi on 20 Jul 12
       
      So Amara has acquired http://www.amara.org since May 2012, according to a whois. Yet the link still redirects to http://www.universalsubtitles.org
  • You can either create an account directly through Amara, or if you can access Amara with any of your twitter, OpenID, Google, facebook, or TED logins.
    • Claude Almansi
      Claude Almansi on 20 Jul 12
       
      It should read: "... or you can access Amara..." (without "if")
  • hover over the “me” link in the upper righthand corner of any page in Amara
    • Claude Almansi
      Claude Almansi on 20 Jul 12
       
      The link is not called "me" but people's usernames.
  • ...2 more annotations...
  • Was this article useful? Yes or No
    • Claude Almansi
      Claude Almansi on 20 Jul 12
       
      If you click "No", you are invited to submit a ticket. And Amara has now decided to close all tickets and ask users to use the forum instead. So something must be changed: either this forum-only policy, or the link on "No" in the feedback dialogue.
  • You can add multiple languages
    • Claude Almansi
      Claude Almansi on 20 Jul 12
       
      "You can add further languages" would be clearer.
  • Claude Almansi on 20 Jul 12
     
    "Solutions → Amara FAQ and How-to Articles → Getting Started as a Team Member"
Claude Almansi

Amara Support Center : Joining Teams - 0 views

support.universalsubtitles.org/...16571-joining-teams

Amara Support Solutions team amarasupport join

shared by Claude Almansi on 20 Jul 12 - No Cached
  • The three processes for joining a team is
    • Claude Almansi
      Claude Almansi on 20 Jul 12
       
      ... are
  • one of the team members will need to invite you first
    • Claude Almansi
      Claude Almansi on 20 Jul 12
       
      A team where joining is by invitation only is hardly likely to let any member invite other people. So an explanation on how to use the filter to find the team's admins might be useful, especially in large teams that often have totally inactive admins.
  • Claude Almansi on 20 Jul 12
     
    "Solutions → Amara FAQ and How-to Articles → Getting Started as a Team Member"
Claude Almansi

Amara Support Center : What's a "Task" and why does it matter? - 0 views

support.universalsubtitles.org/...a-task-and-why-does-it-matter-

Amara Support Solutions team amarasupport task tasks

shared by Claude Almansi on 20 Jul 12 - No Cached
  • in order for a subtitle to become published
    • Claude Almansi
      Claude Almansi on 20 Jul 12
       
      ... for a set of subtitles...
  • on a team
    • Claude Almansi
      Claude Almansi on 20 Jul 12
       
      Not only "to be published on a team": to be published at all.
  • The types of tasks required for publishing varies among teams.
    • Claude Almansi
      Claude Almansi on 20 Jul 12
       
      Either "The types... vary" or "The type... varies".
    • Claude Almansi
      Claude Almansi on 20 Jul 12
       
      "... varies from team to team" rather than "varies among teams".
  • ...3 more annotations...
  • There are four different types of tasks:
    • Claude Almansi
      Claude Almansi on 20 Jul 12
       
      This list should be reworded in better, simpler English.
  • You’re going to want to find an unassigned task, which means that no one else is working on it at the moment.
    • Claude Almansi
      Claude Almansi on 20 Jul 12
       
      The Tasks tab links to the /tasks/?assignee=none page anyway, which only shows unassigned tasks
    • Claude Almansi
      Claude Almansi on 20 Jul 12
       
      This also means that once someone has started working on a task, it doesn't appear anymore in the page linked to by the Tasks tab.
  • which can vary by team
    • Claude Almansi
      Claude Almansi on 20 Jul 12
       
      What should be done when a team hasn't configured a due date, and thus tasks remain assigned indefinitely to the person who started it?
  • Claude Almansi on 20 Jul 12
     
    "Solutions → Amara FAQ and How-to Articles → Getting Started as a Team Member"
Claude Almansi

Amara Support Center : How can I decline a task - 0 views

support.universalsubtitles.org/...10497-how-can-i-decline-a-task

Amara Support Solutions amarasupport task tasks

shared by Claude Almansi on 20 Jul 12 - No Cached
  • How can I decline a task
    • Claude Almansi
      Claude Almansi on 20 Jul 12
       
      This is still the page that was already obsolete when I submitted the ticket http://support.universalsubtitles.org/support/tickets/2176 for it on June 25, 2012 closed unanswered by Darren Bridenbeck on July 29, 2012. Here is the ticket's content: TED videos are a very particular case, because TED wants workflowed tasks, has provided for them in the settings, and has an external-to-Amara communication support. The problem I have is with tasks arbitrarily imposed by the Amara software in groups that don't want them and whose settings don't foresee them. What happens if I delete such a task? Does it get reassigned to an admin working for Amara, or at random to any other participant of the group, possibly already struggling with Amara-arbitrarily-imposed tasks her/himself? Then your screenshot also shows the Reassign option: that option does not appear to the assignee if s/he is a member. I don't know about managers, not having yet been hit by an Amara imposed task in a team where I am one. Moreover: in http://www.universalsubtitles.org/en/teams/newshour/tasks/ , there is a task assigned to me to "Transcribe English Subtitles" of http://www.universalsubtitles.org/videos/4cQljmM3piqA/info/watch-marco-rubios-full-speech-on-immi…, without a link to the latest draft, because Amara also fully deleted that draft, which amounted to the transcript of the first 9 min+ of the video (the 2 revisions I made are still mentioned in the activity stream in my dashboard page, over 9 hours after that arbitrary deletion). For that task, the drop-down menu only offers me two options: Start Now or Upload Draft. No way to decline it. So if you insist on having screenshots about tasks, you should have one for each of the fanciful ways Amara presents tasks to people, and use a video added to a normal team where tasks are arbitrarily imposed by Amara, not a video added to TED where tasks are a choice.
  • Claude Almansi on 20 Jul 12
     
    "Solutions → Amara FAQ and How-to Articles → Amara Teams"
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