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MSLOC Northwestern University

2013 Culture and Change Management Survey | Booz & Company - 0 views

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    Shared by Maggie Lewis, MSLOC Instructor and Alumna "Culture is critically important to business success around the world. That was the response from an overwhelming 84 percent of the more than 2,200 participants in our 2013 Culture and Change Management Survey. The survey, conducted by the Katzenbach Center at Booz & Company, was undertaken to better understand global perceptions of culture, its impact on change, and the main barriers to successful, sustainable transformation. In addition to culture's critical role in the overall success of an organization, survey responses suggest strong correlations between the success of change programs and whether culture was leveraged in the change process. Our findings point to using a holistic, culture-oriented approach to change for the best results. Despite its critical role, however, there is a disparity between the way culture is seen by companies and the way it is treated. Less than half of participants report that their companies effectively manage culture, and more than half say a major culture overhaul is needed. How can companies close this gap, and begin to effectively leverage the power of culture to achieve more sustainable transformations?"
Kimberly Scott

Quarter of Employees Gain from Change Management Intiatives - Towers Watson - 0 views

  • “The organizations that are able to sustain change over time are those that focus on the fundamentals that we know drive successful change: communication, training, leadership engagement and measurement. And despite nearly uniform acceptance that these are the key drivers of change, the companies that aren’t good at them aren’t getting any better.”
  • nearly nine out of 10 respondents (87%) train their managers to manage change. However, less than one-fourth of all respondents (22%) report their training is effective.
  • The 2013 Towers Watson Change and Communication ROI Survey was conducted in June 2013. A total of 276 large and midsize organizations from across North America, Europe and Asia participated.
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    Results from 2013 survey of change management success, reasons for failure.
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