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Sharla Lair

How to Engage Your Customers and Employees - R "Ray" Wang - Harvard Business Review - 1 views

blogs.hbr.org/...o_engage_your_customers_a.html

customers employees engagement

shared by Sharla Lair on 10 May 12 - No Cached
  • Sharla Lair on 10 May 12
     
    I think this is more of what I was hoping to learn about in the "facilitating meetings" webinar. This is a nice surface-level description of what is required to facilitate engagement. 
Jennifer Parsons

Free Webinars Introducing FOSS4LIB | Library Open-Source Software Registry - 2 views

foss4lib.org/...-webinars-introducing-foss4lib

library software opensource

shared by Jennifer Parsons on 27 Mar 12 - No Cached
  • Jennifer Parsons on 27 Mar 12
     
    Say, Sharla, would this be something our customers might be interested in?  I'm curious about it myself.
  • ...3 more comments...
  • Sharla Lair on 28 Mar 12
     
    Yeah, this looks very promising. Interestingly enough it is through Lyrassis, the company from which I am considering purchasing online courses. Go figure! How do we promote? Are all of the members on the training listserv? Can we just forward this email out on it?
  • Jennifer Parsons on 28 Mar 12
     
    Not all, just some, but this might be the kind of thing we'd cross-post on (i.e., to the Mobius-users-l list as well as the Training-l list). Christopher is usually the one who posts to the lists about training, and he does it across several lists; you may want to check with him. As far as promoting, I don't know-- first of all, will Lyrassis let us promote their stuff? I don't see why they wouldn't, but you never can be sure with some providers. But the lists are usually where a lot of the action is. We might also want to do a blog post to the MOBIUS website, too.
  • Sharla Lair on 28 Mar 12
     
    Ok. I'll talk to Christopher this afternoon about promoting training.
  • Christopher Gould on 01 May 12
     
    FYI, the training list is largely defunct. It was populated by people who were interested in discussing training with the MOBIUS office, but I was the only one who ever posted anything.
  • Sharla Lair on 02 May 12
     
    Yeah, that's often how lists go. People are always afraid to speak up.
anonymous

Overview | BigBluebutton - 1 views

www.bigbluebutton.org/overview

software opensource videoconferencing webinar

shared by anonymous on 23 Mar 12 - Cached
    • anonymous
      anonymous on 23 Mar 12
       
      We need to look at this as a possible replacement for gotomeeting/gotowebinar
    • anonymous
      anonymous on 23 Mar 12
       
      I'm kinda skeptical about this just because it's almost exactly like Adobe Connect, which none of our users liked...
    • Christopher Gould
      Christopher Gould on 01 May 12
       
      It's a question of what did our users not like about Adobe Connect: 1) It was very complex to use, 2) it was clunky, 3) the audio sucked, and 4) use of the software was pretty much rammed down their throats. If BBB does what Adobe did, but better, AND if we ease the users into using it, then we might have better success.
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