7 Common Social Media Marketing Problems and Their Solutions - 3 views
Social Mention Tutorial - 0 views
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A quick, helpful video to better understand how to use social mention
3 Examples of Stellar Social Media Customer Service [MASHABLE AWARDS] - 1 views
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quick to find people reporting technical issues and often offer to connect by e-mail.
Social Media As Customer Service - 0 views
What the Geico Gecko Can Teach You About Social Media - 0 views
Customer Service Meets Social Media | RightNow - 0 views
KLM Launches 24Hr Social Media Customer Service With Live Replies Via YouTube, Twitter ... - 0 views
Social Networking and Customer Service | CRM | All Things CRM Blog - 0 views
3 Companies Who Listen to Their Customers - 0 views
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For the LinkedIn question, I focused on listening as a major problem and this provides some good real-life case scenarios!
Social Media Targeting for People and Businesses - 0 views
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Helpful article about ineffective SMM, reaching the right audience, and top targeting strategies
Top 10 Social Marketing Challenges - 2 views
How "Social Media Customer Service" Is Often Either A Failure Or A Lie - The Consumerist - 0 views
Walking in the Customer's Shoes: Why Your Customers Turn to Social Media for their Cust... - 0 views
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