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Victoria Rusin

Social Media Scams: Avoiding scams in the world of social networking. - 3 views

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    A good blog to read in order to stay informed about social media scams.
Calie Bloom

The Importance of Online Privacy » Help4urpc Computer Servcies, LLC - 0 views

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    Online privacy protection is therefore a collection of measures meant to relieve the outcry of a majority of the innocent individuals who have fallen prey to internet scams.
Ryan Fennell

Scams | Scam Protection from SunTrust - 2 views

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    Securities and Insurance Products and Services: SunTrust Bank is an Equal Housing Lender. Member FDIC. Equal Housing Lender. SunTrust Mortgage, Inc. SunTrust, Live Solid. Bank Solid., SunTrust Mortgage, SunTrust at Work, SunTrust Mobile Banking, SunTrust PortfolioView, SunTrust Robinson Humphrey, Ridgeworth Funds, RidgeWorth Capital Management, Wealth Select, AMC Fund Select, AMC Pinnacle, AMC Premier, Access 3, Bank Your Way Snapshot, Signature Advantage Brokerage, and Sure Pay are federally registered service marks of SunTrust Banks, Inc.
Ryan Fennell

Stay smart online - 1 views

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    tools to help avoid and keep you updated on scams going on over the internet
Julianna Wojcik

Social Media Security - 0 views

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    M13Q3
Sarah Zawadzki

The Complete Guide to Avoiding Online Scams (for Your Less Savvy Friends and Relatives) - 1 views

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    Our readers are a savvy bunch who aren't likely to be taken in by an online scam-but we've all got those friends and relatives we worry about. Here's our definitive guide to helping them stay safe online. Photo from Futurama. When training your loved ones how to keep themselves safe online,...
Sarah Zawadzki

Ten examples of crowdsourcing - 1 views

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    In a follow-up to our most recent article about crowdsourcing Tony Weimer has pulled together another 10 examples of how crowdsourcing is being used today. The power of the crowd is already being utilised by many businesses. For some, the service delivery shift is well underway and is redefining existing customer service models.
Julianna Wojcik

The Importance of Privacy Policies - 1 views

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    A privacy policy is a legal notice providing information about how a website visitor's personal information will be used. When your website gathers such information, a privacy policy is something your company should strongly consider. We have one at Katalyst Solutions.
Julianna Wojcik

What Should I Look For in a Good Privacy Policy? - 1 views

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    M13 Q1
Julianna Wojcik

Commentary: Critical discussion of Mystarbucksidea.com - 2 views

  • The driver for many people to come to MSI was that icon, and once Starbucks removed it from the homepage starbucks.com. site traffic seemed to slow down.  Now, in November 2009, MSI seems like a far quieter community than what it once was in 2008.  It’s never really picked back up to that 2008 level.
  • When you give your customers a wide open empty page to write on, controlling it becomes difficult.
  • People would rather listen to how it is said, than what is being said.  Customers who complain about their pet issue, and threaten to leave Starbucks, are met with negative votes
  • ...13 more annotations...
  • It’s a shame because many baristas respond with similar tone, happy to let the customer go to a competitor
  • Point totals mean very little
  • The duplication of ideas causes problems about how meaningful any information on the site is
  • The structure of mystarbucksidea.com can actually make customers feel less heard than if there were no MSI at all.
  • After a while, from the customer perspective, it simply appears like no answer at all.  In the end, it leaves the customer or participant the feeling of talking to a brick wall.
  • The use of mystarbucksidea.com can blur with the purpose of Customer Relations:
  • Once in a while, baristas post hot-headed comments which reflect poorly on the image of Starbucks
  • What might be done to improve the site? * Eliminate the ability to so easily create a new thread
  • more control over ideas
  • Eliminate down votes
  • Enhance profile capacity
  • if down votes are eliminated, the site should probably be cleaned up by moderating and approving new posts, so that the threads that remain remain relevant.
  • hard to follow the conversation.
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    Helpful for the My Starbucks Idea assignment.
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    Helpful for the Starbucks project
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    Has My Starbucks Idea been a winning innovation for Starbucks? Is it effective? On Wednesday, March 19, 2008, at the annual shareholder meeting, Starbucks launched a customer-suggestion site called "My Starbucks Idea". This blog post is a discussion and review of mystarbucksidea.com since its inception.
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