OfficeMedium is the top online small business collaboration tool that seems to be pretty satisfying for some of the small businesses that left feedback.

This was very helpful to me. It gives the five criteria for evaluating web pages, evaluating information found on the internet, and gives examples of reliable websites at the bottom.

This page is a blogger who talks about the steps she took while looking at two websites. In her short two paragraphs, she explains what she looks for in other people's blogs to make sure those authors are reliable.

12 steps when dealing with a customer complaint. This could be helpful in the journal responses that deal with "United Breaks Guitars".

I thought this was a website helpful for businesses to be successful online businesses when dealing with Search Engines.