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Last week, we welcomed Brian Solis, Altimeter principal analyst, thought leader and book author, to Yammer HQ to give a fireside chat, followed by signing of his new book: "What's The Future of Business?" I was thrilled to interview Brian, and we covered a variety of really meaty subjects - just check out the video below! The theme of the evening was transformation - transformation that is happening in our lives as individuals, how we relate to each other through technology and what we as businesses must do to stay relevant to the connected customer. Even the book itself is transformation of the book publishing convention. Unlike a regular, information-dense business book, "What's the Future of Business" attempts to bring together the best of both worlds: hard-hitting facts and practical frameworks, as well as a visual experience. The experience of the book is just as important as the content therein. What is the future of business? The future of business is experience, according to Solis. We as connected consumers make decisions outside of the sales funnel that companies have organized themselves around. We reference experiences of consumers who came before us, and contribute our own experiences to this dynamic tapestry. When consumers share, they are reacting to an experience, and the future of any business depends on its ability to provide experiences that are worth sharing. In his talk, Brian talked about the 4 moments of truth that add up to shareable experiences. At every stage of the customer journey, it is our job as businesses to design an experience to trigger the sharing of a moment. The Zero Moment of Truth comes when the consumer is starting to explore choices and is just becoming aware of needs and possible solutions. 1st Moment of Truth happens when the consumer is ready to buy. Consumer packaged goods companies have perfected providing the right experience at this point. 2nd Moment of Truth happens after the consumer purchases,

Games as eText support: the future of the book is here

WWW.OFFICE.COM/SETUP BLOGS: WHICH VERSION OF MICROSOFT OFFICE IS BEST FOR ME? www.office.com/setup Blogs: Office 365 and Office 2016 share a lot of similarities, yet deciding between the two involves a lot of factors. Office 365 is a subscription-based service that currently uses Office 2016 apps, but when the next version of Office is released, users will get that as part of their subscription. Office 2016 is a buy-once app suite that brings you the Office 2016 apps as they are, without any available updates in the future. If you want to upgrade to the latest version of Office without paying for a subscription, you'll have to pay full price for the new version - there's no discounted upgrade option. These are only a couple differences between the two products. Looking to invest in Office? We break down the differences between the two products to help you decide which is better for personal and home use. See at Microsoft Store Quick-reference table Apps and pricing Multiple devices Connectivity Support Storage Conclusion QUICK-REFERENCE TABLE Category Office 365 Home Office 365 Personal Office Home & Student 2016 Office Home & Business 2016 Office Professional 2016 Price $99.99 /year $9.99 /month $69.99 /year $6.99 /month $149.99 $229.99 $399.99 Users Up to 5 1 1 1 1 Apps Word Excel PowerPoint OneNote Outlook Publisher Access Word Excel PowerPoint OneNote Outlook Publisher Access Word Excel PowerPoint OneNote Word Excel PowerPoint OneNote Outlook Word Excel PowerPoint OneNote Outlook Publisher Access Devices 5 PCs or Macs 5 tablets 5 phones 1 PC or Mac 1 tablet 1 phone 1 PC 1 PC 1 PC Skype minutes 60 per month for each user 60 None None None OneDrive storage 1TB each for five users 1TB None None None APPS AND PRICING Office apps on the go. - www.office.com/setup Office 365 is a subscription-based service. If you choose to pay on a yearly basis, you essentially get a discount that works out to two free months per year. If you choose to pay on a monthly b

www.office.com/setup Blogs: Today marks the general availability of Office 2016 for Windows, a suite of desktop applications that together with new mobile and web apps pushes Microsoft's new vision for PC-based productivity. Office 2016 is available immediately to Office 365 subscribers, as well as to individuals who would prefer to buy the software in standalone form. "We see Office 2016 as being just as important as the first release of Office," Microsoft group program manager Shawn Villaron told me in a briefing last week. "In the early days, Office was about bringing really important tools together to empower the individual for personal productivity. That was the way people wanted to work at that time. And for 20 to 30 years, Office fit right in. Today, things are changing. More people collaborate on work as groups and teams, so Office 2016 represents the change from personal productivity to team productivity." And that, really, is Office 2016 in a nutshell. If you're a typical information worker, student, or other person in need of standard productivity tools, Office 2016 of course works fine and represents an obvious and stable evolution from the Office version you're currently using. But the real meat in this release-now and going forward, as Office will of course be updated regularly, like Windows 10-is the designed around this new way of working. Confusing matters somewhat, Office-not Office 2016, but Office generally-is all over the place now. In addition to the classic, full-featured desktop suites on both Windows and Mac, Microsoft has high-quality Office Online web apps, mobile apps for Android, iOS, and Windows/Windows phones-and Office 365-specific solutions that are often available as web apps but are sometimes just integrated into the desktop applications. This ain't your father's Office anymore. Office everywhere: Microsoft Office is available on virtually any device you care to use. - www.office.com/setup Office eve

Today's post was written by Howard Kourik, Director, Information Systems, San Diego County Regional Airport Authority The San Diego County Regional Airport Authority manages operations at one of Southern California's busiest regional airports, San Diego International. We were created to serve the public and have a mandate from the state of California to address the local area's long-term transportation needs. While we are a public entity, we function very much like any other business. In fact, we don't accept any tax dollars to support our operations. Instead, we rely on landing fees, the rent we receive from tenants, and a percentage of the profits from concessions-the restaurants, newsstands, and other shops located in the airport-to fund our growth. And like every business, we're constantly looking for ways to bring down our costs by operating more efficiently. We evaluated a lot of technologies to help us trim costs, but we selected Office 365 because it not only saves money, it gives us what we need to meet future IT demands. With our eyes on current and future needs, we did some modeling to gauge regional demand for our airport services over the next decade. It quickly became clear that we needed to add runways, terminals, and other "bricks and mortar" facilities, and upgrade our network infrastructure. Still, the only way we could budget for that expansion was to reduce or eliminate some of our fixed capital costs. I knew that one important way we could trim expenses was by taking a closer look at the technology we use and how we manage it. Our email system offered a prime example of how, by rethinking the way we deliver core IT services, we could cut down on operational "drag" and potentially save our IT team lots of time. Historically, we've managed our email in a clustered environment across four physical servers. So, we were not only worrying about the cost of the servers; we had to invest in mirroring software and an antivirus so

1453990660 - www.office.com/setup www.office.com/setup Blogs: For the last few years, every autumn Microsoft has encouraged users with an ​​updated version of the Microsoft Office suite of programs. The latest release - package MS Office 2016 took place in September 2015, and therefore, we have every reason to believe that in the near future Microsoft will announce the release of a new version of the product. Package of office suite Microsoft Office traditionally includes programs such as Word, Excel, Access, PowerPoint, OneNote, Outlook, Visio, and Project. These programs allow you to cover all types of works and perform them on the highest level. In recent years, the main direction of development of MS Office programs is the universalization of workflow for different computers. Many users work on multiple devices, at work and at home, so the latest software from Microsoft have a special interface adapts to the parameters used by the system, monitor, and other resources. Microsoft-Office-2016-for-Mac_thumb800 - www.office.com/setup No specific information about the future of MS Office 2017 package is not reported, we can only wonder whether the developers will go in the same direction, or they start with a clean slate and we can expect something fundamentally new.

www.office.com/setup Blogs: When it comes to technology in the workplace, most every convenience is balanced against a potential threat. Email and the cloud-for as much as they've revolutionized the way we do business-have enabled new methods of theft and fraud and necessitated new regulations. That means planning a secure future for your company is no easy task. Thankfully, you don't have to set out on the road to protection without a map. Keeping a few key considerations in mind can help guide your way and keep your business safe from harm.

The U.S. Environmental Protection Agency expects to save $12 million over four years. The City of Chicago anticipates saving $1.3 million over the same length of time. And the State of Minnesota expects to save at least $800,000. Governments of all sizes are finding ways to reduce IT costs while improving efficiency. What's their secret weapon? With public sector budgets shrinking in many places around the globe, smart governments are making taxpayer dollars stretch further by migrating from an on-premise environment to Microsoft Office 365 in the cloud. By moving to Office 365, governments can reduce both their capital and operating costs. And by saving money, they can make taxpayer dollars go further during a time when budgets are tight and there's often less revenue to work with. So how exactly can Office 365 save governments money? First, governments can cut back on the capital cost of investing in more computer servers. Second, they can reduce the administrative cost of having to maintain an IT environment. Third, they can lower their energy costs by reducing the size of their data centers. And they can also reduce costs using the many tools within Office 365 that improve employee efficiency. According to a study conducted by Forrester Consulting, Office 365 delivers an ROI of 321 percent with a payback period of two months for a composite midsize organization. That translates into huge value for public sector organizations! Among the government agencies that anticipating money saved by implementing Office 365 is the Environmental Protection Agency. The agency expects to save $12 million over four years by moving to the cloud and Office 365. Some of those savings will be in energy costs as the agency relies on Microsoft to operate its data centers. "The EPA will continue to lead the pack on environmental stewardship, and moving an IT environment to the cloud is a natural part of that," says Greg Myers, vice president of Microsoft Federal. "There

Last week, we welcomed Brian Solis, Altimeter principal analyst, thought leader and book author, to Yammer HQ to give a fireside chat, followed by signing of his new book: "What's The Future of Business?" I was thrilled to interview Brian, and we covered a variety of really meaty subjects - just check out the video below!

Superstruct: Augmented Reality game by Accelerating Futures

WWW.OFFICE.COM/SETUP BLOGS: FREE RESOURCES FOR LEARNING OFFICE FOR MAC www.office.com/setup Blogs: Our Microsoft Office tutorials are some of the most popular courses we offer. These tutorials, however, are designed for those using Office on computers with Microsoft Windows, so perhaps it's no surprise that we frequently hear from learners who want to know why we don't offer tutorials on Office for Mac. While Office for Mac shares a lot of functionality with the Windows version, its interface and design are different enough that we would need to create entirely new courses. Image of Office for Mac 2011 Product Box - www.office.com/setup With our small staff, it would be a real challenge to produce the same kind of detailed tutorials for the Mac-friendly Office we provide for the Windows version. We may consider adding some type of Office for Mac tutorial in the future, but for now we'd like to share a number of excellent-and mostly free!-resources that can help you learn how to use Office for Mac. Office 2016 for Mac is very similar to the Windows version. So if you have Office 2016 for Mac, check out our Office 2016 tutorial. FREE OFFICE FOR MAC TUTORIALS If you're using Office for Mac, the Office for Mac team has provided great series of tutorials and how-to guides to help you get started and even learn advanced skills: If you're just getting started, check out the Office 2016 for Mac Quick Start Guides, which provide an overview of each Office for Mac product. If you're looking for even more, the Office for Mac Blog and YouTube channel provide the latest news and step-by-step videos to guide you through. If you're using an earlier version of Office for Mac, check out the video below from the Office for Mac team on the Word 2011 Interface. Of course, you can also find help on the Microsoft Office for Mac Support page from the Office community and support team. If you need additional support, you might consider purchasing a subscription to Lynda.com to

Microsoft Word's table templates are great timesavers. With them, you can quickly apply your own custom formatting to any table in Word. Here's how to create your own table style and save it as a template. The easiest way to create your own table template is to start with one of Word's built-in table styles and then tweak it to your preferences. Go to the Insert tab and click Table. insert table - www.office.com/setup Mouse over the squares in the table grid to select the number of columns and rows you want in the table. Click on the last square to insert the table. Word will now switch you to the Design tab for formatting the table. Click inside the table. Select a style from the Table Styles gallery and take note of the style name. You'll need the name in the steps below. table style - www.office.com/setup table style gallery - www.office.com/setup Click the down arrow next to the Table Styles and select New Table Style. table style new - www.office.com/setup Give this table style a new name. table style create - www.office.com/setup Select the table style you want to base yours on in the dropdown box next to "Style based on" option. table style create select - www.office.com/setup Select your formatting options. For example, you can change the font and font style, change the border and cell colors, and change the text alignment. table style options - www.office.com/setup For additional formatting options, click the Format button at the bottom left of the window. table style format - www.office.com/setup Select "New documents based on this template" so the table style will be available in future Word docs. table style newdocs - www.office.com/setup11. Click OK.

Right around the same time as we moved into our new digs on Market Street, we launched Yammer's civic engagement initiative called Mid-Market Matters, which focuses our community efforts on issues affecting our new neighborhood. Through this initiative we encourage Yammer employees to get out of the office (as beautiful as it is) and interact with our neighbors - whether that means grabbing a coffee at MaVelous, taking dance classes at LINES Dance Center, or volunteering at a local non-profit. Up until the 1950s the Mid-Market neighborhood was a thriving theater district. www.office.com/setup (UPFROMTHEDEEP.COM POSTCARD, CIRCA 1957) www.office.com/setup (SOURCE: SAN FRANCISCO HISTORY CENTER, SF PUBLICLIBRARY) However, after years of neglect and the unfortunate consequences of various policy decisions, we were left with many empty storefronts and a haven for illicit activity. www.office.com/setup (SOURCE: UPFROMTHEDEEP.COM) After numerous attempts at revitalization, it seems we finally have a fighting chance to make some lasting improvements to the area. Thanks to the public-private partnerships formed and the intense focus by all parties involved, we hope to make a difference in the lives of Mid-Market residents and businesses. . This time around everyone is at the table (transit, the arts, non-profits, the Mayor's office, and the business community). We all want to bring Market Street back to its former glory! Since January we've been busy! So far we've sent 70 employees to St Anthony's Foundation to serve meals and sort clothes: www.office.com/setup We've donated 50 monitors to the Tenderloin Tech Lab. www.office.com/setup 15 employees volunteered at the Tenderloin Community School to help teachers with classroom activities www.office.com/setup And we've sent a few folks out to keep the streets safe while kids get to their afterschool programs. www.office.com/setup This Friday April 12th, Yammer is giving back in a big way. Al

WWW.OFFICE.COM/SETUP BLOGS: CHANGING YOUR DEFAULT SETTINGS IN WORD www.office.com/setup Blogs: There may be certain settings in Word that get on your nerves, like default settings that you find yourself changing over and over-the paragraph spacing, the font size-each time you start a new document. Maybe you prefer a different font style instead of the default Calibri. Maybe you like all of your documents to have narrower margins so you can fit more information on the page. Maybe you even work for a company that has very specific document standards-regarding the color scheme or layout-and you're tired of changing these settings every time. Luckily, you can customize many of the default settings in Word. You just have to know where to look. USING SET AS DEFAULT You can't change the default settings for everything in Word, but there are certain tools and features that give you this option. Popular examples include: Font Paragraph spacing Line spacing Margins Page orientation To find out if you can customize the default settings for a certain element, look for an arrow in the bottom-right corner of the group. This will open a dialog box where you can access all of the basic settings, plus some more advanced ones that you won't find on the Ribbon. Screenshot of Microsoft Word - www.office.com/setup Next, look for a button near the bottom of the dialog box that says Set as Default. All you have to do is click this button, and Word will assign your current settings-like the font or font size you've chosen-as the new default for this particular element. Screenshot of Microsoft Word - www.office.com/setup Finally, Word will ask whether you want to set this as the default for this document only, or for all documents based on the Normal template (in other words, all documents in the future). Choose the second option, and Word will use these settings from now on. Screenshot of Microsoft Word - www.office.com/setup If you don't have a lot of experience with

www.office.com/setup Blogs: Last year, we released Microsoft Bookings to customers in the U.S. and Canada, introducing an easy way for small businesses to schedule and manage appointments with their customers. Today, we are pleased to announce that we're beginning to roll out the service to Office 365 Business Premium subscribers worldwide. Based on your feedback, we are bringing several new features to Bookings: Add your Office 365 calendar to Bookings-Connect your Office 365 calendar to Bookings, so that the times you are busy will automatically be blocked in your public Booking page. Add buffer time before and after your appointments-Do you need prep time before or after an appointment? Adding buffer time to a service automatically blocks that time in your Booking page too. Bookings apps for your iOS and Android phone-Now you can book an appointment, contact a customer or check a staff member's appointments while away from the office. Customize your Booking page-We added more color customization options, so you can better personalize your Booking page. These new capabilities will start showing up automatically in Bookings in the coming weeks. Let's take a detailed look at what's new. ADD YOUR OFFICE 365 CALENDAR TO BOOKINGS One of the top pieces of feedback we've heard is that you want to be able to add events from your Office 365 calendar to Bookings. So, we added integration between these calendars to help you avoid booking customer meetings during the time you've set aside for personal appointments, staff and partner meetings or other aspects of running your business. To add Office 365 calendars to Bookings, click the Staff tab on the left navigation panel. On the Staff details page, select the Events on Office 365 calendar affect availability checkbox. www.office.com/setup Add Office 365 calendar events to Bookings. Once you activate this option, the system automatically blocks busy times on the Bookings calendar and on the self-ser

www.office.com/setup Blogs: Last week, Outlook for Mac released two highly requested features designed to help you get more done, quickly. First, we added support for the Touch Bar for MacBook Pro users. Through the Touch Bar, we intelligently put the most common inbox, formatting and view commands at your fingertips-all based on what you're doing in Outlook. Additionally, we're bringing your favorite apps to your inbox with add-ins for Outlook for Mac. Whether it's translating emails on the fly or updating your notes or project board, you will now be able to accomplish all this and more right from your inbox. These add-ins are also available across Outlook for Windows, iOS and the web, so your favorite apps are always there to help you accomplish tasks quickly. Here's a look at what's new! INTUITIVE COMMANDS AT YOUR FINGERTIPS WITH TOUCH BAR SUPPORT IN OUTLOOK FOR MAC The Touch Bar in Outlook intelligently provides quick access to the most commonly used commands as you work on email and manage your calendar. When composing a new mail or meeting request, the Touch Bar displays the common formatting options. When viewing your calendar, you can switch between different views. And when viewing the reminders window, you can join an online meeting with one tap on the Touch Bar. www.office.com/setup Support for Touch Bar in Outlook for Mac is available to all Office 365 subscribers, as well as all Office 2016 for Mac customers. ACCOMPLISH TASKS QUICKLY WITH NEW ADD-INS Add-ins bring your favorite apps right inside Outlook, so you can accomplish tasks quickly without needing to switch back and forth between email and other apps. Last year, we announced the rollout of add-ins to Outlook 2016 for Mac in Office Insider. We are now making add-ins available to all Outlook 2016 for Mac customers who have Exchange 2013 Service Pack 1 or higher, or Office 365 or Outlook.com mailboxes. Use these add-ins to translate emails on the fly, edit a record in your CRM s

WWW.OFFICE.COM/SETUP BLOGS: USE THIS HELPFUL FEATURE TO QUICKLY VERIFY FACTS AND FIND ADDITIONAL INFORMATION AS YOU WORK. www.office.com/setup Blogs: Among all of Office 2016's useful new features, there's one in particular you'll definitely want to take the time to master: Smart Lookup. In short, it serves as a digital research assistant, pulling in information from the Web to enhance your work or help you decipher unfamiliar content. If you're an Office regular, Smart Lookup holds the key to a more powerful workflow. WHERE TO FIND IT Smart Lookup is just one right-click away in any Office 2016 app. Highlight a word or phrase you want to research, right-click, and select Smart Lookup from the context menu. You can also get to this feature by launching Review > Smart Lookup and entering a query. smart lookup word - www.office.com/setup Right-click on a word or phrase to launch Office's Smart Lookup tool. Smart Lookup works similarly in both Windows and Mac versions of Office 2016. When you launch the tool, a sidebar appears on the right side of the screen that displays the results of your query. Here's the really cool thing about Smart Lookup: It takes context from the words around the one you're searching for in order to provide you with the most relevant results, because so many words and terms have multiple meanings. There's a reason it's called Smart Lookup! Smart Lookup proves its value in many scenarios. Here are some examples. BE A WORD NERD Living up to its name, Smart Lookup will find a definition, synonyms, and the parts of speech for any word you highlight. smart lookup definitions - www.office.com/setup Find definitions and other information to assist with writing. Select the Explore tab to get word-usage information, or scroll down the page for entries from Wikipedia or Bing search results. Click on Define for a word's meaning and to hear how it's pronounced. PULL IN RESEARCH FROM THE WEB The most useful feature for me on a day

How to Use the New Microsoft Forms - www.office.com/setup www.office.com/setup Blogs: Have you seen the new Microsoft Forms? One of the most popular articles on my blog in the last 12 months was related to its predecessor - Excel Surveys. Not only did that post get a lot of views, but it also got a lot of comments from people with questions about the features of Excel Surveys, or more importantly for some, the features it did not have. You can still use Excel Surveys, but Microsoft are in the process of transitioning to something better - Microsoft Forms. This version includes automatic grading and built-in student feedback. Here's what you need to know. GETTING STARTED You can find the homepage for Microsoft Forms by going to forms.office.com, or you may see Forms listed in the Office 365 App Launcher. Both links go to the same place. Technically, Forms is still in Preview but you can sign in with your Office 365 Education account today and start creating surveys and quizzes. The new Microsoft Forms work on desktop and mobile browsers. Once you are logged in, click the New button to create your first form. Replace Untitled Form with a title of your choice, and add a description underneath if you want to provide any directions or information for students or parents who are filling out your Form. BUILDING A FORM Tapping the Add Question button gives you access to the question types that are available to you in this new version of Microsoft Forms. The options include: Choice: for creating multiple choice questions! Tap or click the slider to allow people to select multiple answers. You can also tap or click the ellipses button to shuffle answers. Quiz: a multiple choice question that you allows you to select a correct answer for automatic grading. Tapping the comment icon on each answer choice lets you add student feedback for each selection. Multiple answers and shuffled answers are also available to you when working on Quiz questions. Text: to collect

This post is brought to you by Seayoung Rhee, Product Marketing Manager in the SharePoint Product Marketing Group. Reliable business intelligence and insight are key to a thriving business. Excel, SharePoint and Office 365 make business intelligence (BI) in the new Office more accessible to everyone across an organization as part of their everyday work. New and enhanced features in familiar tools such as Excel empower everyone in a business to easily explore, model, analyze, and visualize data from various sources. With SharePoint, users of all levels can collaboratively develop and share insights through dashboards and scorecards, and this experience continues seamlessly in the cloud with Office 365. For corporate environments, these features are further enhanced by SQL Server for higher levels of performance and scalability both on-premises and in the cloud with BI Azure. Ultimately with Microsoft BI, anyone in the organization can develop the insights that help drive new discoveries and make better, more informed decisions. EXPLORE YOUR DATA PowerPivot was a popular add-in to Excel 2010, allowing users to create large data models with hundreds of millions of rows in Excel. This feature is now natively embedded in Excel to reduce the hassle of downloads and installation. PowerPivot is also supported in SharePoint with SQL Server Analysis Services where the workbooks with PowerPivot models can be shared broadly across the organization. New features like Quick Explore aid users in navigating their data, and Quick Analysis provides previews of their charts, graphs, and scorecards. Users can: Combine and analyze large datasets with PowerPivot Summarize data and discover trends with Quick Explore Instantly preview charts and pivot tables with Quick Analysis www.office.com/setup VISUALIZE YOUR INSIGHTS Introduced with SQL Server 2012, Power View provided a canvas to create visual dashboards in SharePoint. Now this feature is embedded into Excel and SharePoint so