Facebook Officials Keep Quiet on Its Role in Revolts - NYTimes.com - 3 views
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The social media giant finds itself under countervailing pressures after the uprisings in the Middle East. While it has become one of the primary tools for activists to mobilize protests and share information, Facebook does not want to be seen as picking sides for fear that some countries — like Syria, where it just gained a foothold — would impose restrictions on its use or more closely monitor users, according to some company executives who spoke on the condition of anonymity because they were discussing internal business.
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Last week, Senator Richard J. Durbin, Democrat of Illinois, urged Facebook to take “immediate and tangible steps” to help protect democracy and human rights activists who use its services, including addressing concerns about not being able to use pseudonyms. In a letter to Mark Zuckerberg, Facebook’s chief executive, Mr. Durbin said the recent events in Egypt and Tunisia had highlighted the costs and benefits of social tools to democracy and human rights advocates. “I am concerned that the company does not have adequate safeguards in place to protect human rights and avoid being exploited by repressive governments,” he wrote.
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This is an incredible challenge and an incredible opportunity for Facebook, Twitter and Google,” said Ethan Zuckerman, a senior researcher at the Berkman Center for Internet and Society at Harvard University, where he works on projects about the use of technology and media in the developing world. “It might be tougher for Facebook than anyone else. Facebook has been ambivalent about the use of their platform by activists.
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Twitter and YouTube, which is owned by Google, have been more willing to embrace their roles in activism and unrest, Mr. Zuckerman said. After the Internet was shut down in Egypt, Twitter and Google actively helped protesters by producing a new service, speak2tweet, that allowed people to leave voicemail messages that would be filed as updates on Twitter. Biz Stone, one of Twitter’s founders, used it as an opportunity to emphasize the positive global impact that comes with the open exchange of information. When the Internet was back up, YouTube, working with Storyful, a social media news curation service, took the thousands of videos pouring in from the protests in Tahrir Square to help people access and share the information as quickly as possible on CitizenTube, its news and politics channel.
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the Global Network Initiative, a voluntary code of conduct for technology companies created in 2008 that requires participating businesses to take reasonable steps to protect human rights