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“If you want to protect yourself and your family, you join a militia,” remarked a middle-aged man in the Jazmati neighborhood. “The area is infested with crime associated with the National Defense militias. Each group has control over a certain quarter, and they sometimes fight each other over the distribution of spoils. Shop owners must pay these militias protection. One owner refused, and they torched his store.”

Another resident of the same area explained that he and his family could scrape by thanks to his two sons’ positioning in the Iran-backed Baqir Brigade—which provides not only monthly salaries, but also opportunities to procure household items through looting.

Most who can afford to leave the country do so; others benefit from an exemption afforded to university students, while another subset enjoys a reprieve due to their status as the sole male of their generation in their nuclear family. Others may pay exorbitant bribes to skirt the draft, or confine themselves within their homes to avoid being detected—making them invisible both to the army and to broader society. Some endure multiple such ordeals, only to remain in an indefinite state of limbo due to the contingent and precarious nature of these solutions

I returned to my apartment just to retrieve official documents and some hidden pieces of gold. I did so, and then destroyed my own furniture and appliances because I don’t want these people making money at my expense. I was ready to burn down my own apartment, but my wife stopped me—she didn’t want me to cause harm to other apartments in the building.

Although virtually every problem that sparked Syria’s 2011 uprising has been exacerbated, society has been beaten down to the point of almost ensuring that no broad-based reformist movement will be able to coalesce for a generation to come

the unraveling of Syria’s productive economy, and its replacement by an economy of systematic cannibalization in which impoverished segments of Syrian society increasingly survive by preying upon one another

a new term—taafeesh—to describe a practice that goes far beyond stealing furniture to include extremes such as stripping houses, streets and factories of plumbing and electrical wiring

“I watched uniformed soldiers using a Syrian army tank to rip out electrical cables from six meters underground,” remarked a fighter with a loyalist Palestinian faction, who was scrambling to retrieve belongings from his apartment before it could be pillaged. “I saw soldiers from elite units looting private hospitals and government offices. This isn’t just looting—it’s sabotage of essential infrastructure.”

An industrialist in Aleppo put it simply: “I talk with factory owners and they say they want to reopen their factories, but they can’t find male workers. When they do find them, security services or militiamen come and arrest those workers and extort money from the owners for having hired them in the first place.” With no large scale returns on the horizon for local industries, this economic impasse will take years to resolve.

micro-economies in their own right—from the recycling of rubble to the proliferation of taafeesh markets, where people buy second-hand goods stolen from fellow Syrians. Many have no choice but to use these markets in order to replace their own stolen belongings

Syrians also dip into precious resources to pay officials for information, for instance on disappeared relatives or their own status on Syria’s sprawling lists of “wanted” individuals. For those wishing to confirm that they won’t be detained upon crossing the border to Lebanon, the going rate is about 10 dollars—most often paid to an employee in the Department of Migration and Passports.

This cannibalistic economy, which encompasses all those who have come to rely on extortion for their own livelihoods, extends to the cohort of lawyers, security officials and civil servants who have positioned themselves as “brokers” in the market for official documents such as birth, marriage and death certificates

Today, even the most senior lawyers in our practice are working as document brokers. A well-connected broker makes 30 to 40,000 pounds [60 to 80 dollars] per day; this roughly equals the monthly salary of a university-educated civil servant. As a result, many government employees resign and work as brokers to make more money.And this truly is a business, not a charity: Every broker takes money, even from his own brothers and sisters. Last week a colleague brought me his brother-in-law. I asked him why he needed me, when he could make all the papers himself. He explained that he can’t take money from his own brother-in-law, but I can do so and then give him half.

Multiplying forms of predation have accelerated the outflow of Syria’s financial and human capital, leaving behind a country largely populated by an underclass that can aspire to little more than subsistence

Syria’s predatory wartime economy is slowly but surely turning into a predatory economy of peace

As some Syrians put it, Damascus has been particularly effective in reconstructing one thing amidst the immeasurable destruction: the “wall of fear” which characterized the regime before 2011 and which momentarily broke down at the outset of the uprising

active surveillance, intimidation and repression are not the only contributors to this leaden atmosphere. A pervasive exhaustion has settled over Syrians ground down and immiserated by war, disillusioned with all those who purport to lead or protect them, and largely reduced to striving for day-to-day subsistence

At one level, the war has wrenched open social and economic fractures that existed long before the conflict. The city of Homs stands as perhaps the starkest microcosm of this trend. A Sunni majority city with sizable Christian and Alawi minorities, Homs was the first major urban center to rise up and the first to devolve into bitter sectarian bloodletting

While vast swathes of Syria’s Sunni population feel silenced and brutalized, Alawi communities often carry their own narrative of victimhood, which blends legitimate grievances with vindictive impulses vis-à-vis Sunnis whom they regard as having betrayed the country

crude divisions based on sect or class fail to describe a complex and fluid landscape. Some fault lines are less dramatic, all but imperceptible except to those who experience them first-hand. Neighbors, colleagues, friends and kin may have come down on opposing sides, despite having every social marker in common. Each part of the country has its own web of tragic events to untangle.

Many Islamic State fighters swapped clothes and joined the [Kurdish-led] Syrian Democratic Forces to protect themselves and their families. But they haven’t changed; those people are bad, and will always be bad. There will be vengeance. Not now, while everyone is busy putting their lives together. But eventually, everyone who suffered under ISIS, whose brother was killed by ISIS, will take revenge.

A native of a Damascus suburb remarked: “Charities typically want to help those who fled from elsewhere. So, when I go to a charity, I say I’m displaced.”

The divide between conservative and more secular Sunnis has calcified, manifesting itself even in differential treatment at checkpoints. “I have an easier time driving around because I don’t wear the hijab,” remarked a woman from the Damascus suburbs. “If you veil, security assumes you’re with the opposition.”

While dialogue is sorely needed, some Syrians warn against emphasising dialogue for its own sake—even at the cost of burying the most substantive issues at stake. A businessman from Damascus described his own abortive experience with talks proposing to link disparate elements of Syria’s private sector: “There’s this whole industry around ‘mediation,’ including between sides that don’t actually disagree on anything. Meanwhile, all the problems that caused the uprising have gotten worse.”

Just as Syrians are forced to be more self-reliant, they have also come to depend evermore on vital social support structures. Indeed, extreme circumstances have created a paradox: Even as society has splintered in countless ways, the scale of deprivation arguably renders Syrians more closely interdependent than ever before.

remittances from relatives who live abroad

The country’s middle and upper classes have long extended vital forms of solidarity to their needier compatriots, with Syria’s merchant and religious networks playing a leading role. What is unique, today, is the scale of hardship across the country, which is so vast as to have changed the way that Syrians conceptualize the act of receiving charity. A businessman from central Syria noted the extent to which dependency, which once demanded some degree of discretion, has become a straightforward fact of life. “People used to hide it when they were reliant on charity. Not anymore. Today you might hear workers in a factory wondering, ‘Where is the manager?’ And someone will say that he’s out waiting for his food basket. The whole country is living on handouts.”

People still do charity the Islamic way, based on the premise that you must assist those closest to you. If there’s someone you should help—say, a neighbor—but you’re unable, then it’s your responsibility to find someone else who can. These circles remain very much intact, and the entire society lives on this. Seven years of war didn’t destroy that aspect of Syrian culture, and that’s something Syrians are proud of.

There will be no nationwide recovery, no serious reform, no meaningful reconciliation for the foreseeable future.

the result simply of flawed or outdated intelligence that conflated civilians with combatants

“In the middle of the night,” he wrote, “coalition airplanes targeted two houses occupied by innocent civilians. Is this technology? This barbarian attack cost me the lives of my wife, daughter, brother and nephew.”

two direct hits. “O.K., this is my house, and this is Mohannad’s house,” he recalled. “One rocket here, and one rocket there. It was not a mistake.”

in 2003, the United States invaded. One night just a few months afterward, the Americans showed up at the Woods and took over a huge abandoned military barracks across the street from Basim’s property. The next morning, they started cutting down trees. “They said, ‘This is for our security,’ ” Basim recalled. “I said, ‘Your security doesn’t mean destruction of the forest.’ ” Walls of concrete and concertina wire started to appear amid the pine and chinar stands.

When the Americans withdrew in 2011, Basim felt as if almost everyone he knew harbored grievances toward the occupation.

“Radical Islamists grew as a result of this war, and many ideas grew out of this war which we have never seen or heard before,”

During the Iraq and Afghanistan conflicts, war planners began to focus more seriously on condolence payments, seeing them as a way to improve relations with locals and forestall revenge attacks. Soon, American forces were disbursing thousands of dollars yearly to civilians who suffered losses because of combat operations, for everything from property damage to the death of a family member.

In 2003, an activist from Northern California named Marla Ruzicka showed up in Baghdad determined to overhaul the system. She founded Civic, now known as the Center for Civilians in Conflict, and collected evidence of civilians killed in American military operations. She discovered not only that there were many more than expected but also that the assistance efforts for survivors were remarkably haphazard and arbitrary. Civic championed the cause in Washington and found an ally in Senator Patrick J. Leahy of Vermont. In 2005, Ruzicka was killed by a suicide blast in Baghdad, but her efforts culminated in legislation that established a fund to provide Iraqi victims of American combat operations with nonmonetary assistance — medical care, home reconstruction — that served, in practice, as compensation.

not a single person in Iraq or Syria has received a condolence payment for a civilian death since the war began in 2014. “There really isn’t a process,” a senior Central Command official told us. “It’s not that anyone is against it; it just hasn’t been done, so it’s almost an aspirational requirement.”

While assisting civilian victims is no longer a military priority, some authorities appear to remain concerned about retaliation. About a year after the strike on Basim’s house, his cousin Hussain Al-Rizzo, a systems-engineering professor at the University of Arkansas at Little Rock, received a visit from an F.B.I. agent. The agent, he said, asked if the deaths of his relatives in an American airstrike made him in his “heart of hearts sympathize with the bad guys.” Hussain, who has lived in the United States since 1987, was stunned by the question. He said no.

Because there was no established mechanism for Iraqi victims to meet American officials, his appointment was at the American Citizen Services section. He pressed against the window and showed the consular officer his dossier. One page contained satellite imagery of the Razzo houses, and others contained before-and-after photos of the destruction. Between them were photos of each victim: Mayada sipping tea, Tuqa in the back yard, Najib in a black-and-white self-portrait and a head shot of Mohannad, an engineering professor, his academic credentials filling the rest of the page. The most important issue, Basim had written, was that his family was now “looked at as members of ISIS” by the Iraqi authorities. This threatened to be a problem, especially after the city’s liberation. The consular officer, who spoke to us on the condition of anonymity, was moved. “I have people coming in every day that lie to me, that come with these sob stories,” the officer remembered telling him, “but I believe you.”

when Basim’s case was referred to a military attorney, the attorney replied, “There’s no way to prove that the U.S. was involved.”

we wrote to the coalition ourselves, explaining that we were reporters working on an article about Basim. We provided details about his family and his efforts to reach someone in authority and included a link to the YouTube video the coalition posted immediately after the strike. A public-affairs officer responded, “There is nothing in the historical log for 20 SEP 2015,” the date the coalition had assigned to the strike video. Not long after, the video disappeared from the coalition’s YouTube channel. We responded by providing the GPS coordinates of Basim’s home, his emails to the State Department and an archived link to the YouTube video, which unlike the videos on the Pentagon’s website allow for comments underneath — including those that Basim’s family members left nearly a year before.

Over the coming weeks, one by one, the coalition began removing all the airstrike videos from YouTube.

An alarm blares occasional high-temperature alerts, but the buildings themselves are kept so frigid that aviators sometimes wear extra socks as mittens

Most of the civilian deaths acknowledged by the coalition emerge from this internal reporting process. Often, though, watchdogs or journalists bring allegations to the coalition, or officials learn about potential civilian deaths through social media. The coalition ultimately rejects a vast majority of such external reports. It will try to match the incident to a strike in its logs to determine whether it was indeed its aircraft that struck the location in question (the Iraqi Air Force also carries out strikes). If so, it then scours its drone footage, pilot videos, internal records and, when they believe it is warranted, social media and other open-source information for corroborating evidence. Each month, the coalition releases a report listing those allegations deemed credible, dismissing most of them on the grounds that coalition aircraft did not strike in the vicinity or that the reporter failed to provide sufficiently precise information about the time and place of the episode.

They speak of every one of the acknowledged deaths as tragic but utterly unavoidable. “We’re not happy with it, and we’re never going to be happy with it,” said Thomas, the Central Command spokesman. “But we’re pretty confident we do the best we can to try to limit these things.”

Airwars, a nonprofit based in London that monitors news reports, accounts by nongovernmental organizations, social-media posts and the coalition’s own public statements. Airwars tries to triangulate these sources and grade each allegation from “fair” to “disputed.” As of October, it estimates that up to 3,000 Iraqi civilians have been killed in coalition airstrikes — six times as many as the coalition has stated in its public summaries. But Chris Woods, the organization’s director, told us that Airwars itself “may be significantly underreporting deaths in Iraq,” because the local reporting there is weaker than in other countries that Airwars monitors.

the coalition, the institution best placed to investigate civilian death claims, does not itself routinely dispatch investigators on the ground, citing access and security concerns, meaning there has not been such a rigorous ground investigation of this air war — or any American-led air campaign — since Human Rights Watch analyzed the civilian toll of the NATO bombing in Kosovo, a conflict that ended in 1999

we selected three areas in Nineveh Province, traveling to the location of every airstrike that took place during ISIS control in each — 103 sites in all. These areas encompassed the range of ISIS-controlled settlements in size and population makeup: downtown Shura, a small provincial town that was largely abandoned during periods of heavy fighting; downtown Qaiyara, a suburban municipality; and Aden, a densely packed city neighborhood in eastern Mosul. The sample would arguably provide a conservative estimate of the civilian toll: It did not include western Mosul, which may have suffered the highest number of civilian deaths in the entire war. Nor did it include any strikes conducted after December 2016, when a rule change allowed more ground commanders to call in strikes, possibly contributing to a sharp increase in the death toll.

In addition to interviewing hundreds of witnesses, we dug through the debris for bomb fragments, tracked down videos of airstrikes in the area and studied before-and-after satellite imagery. We also obtained and analyzed more than 100 coordinate sets for suspected ISIS sites passed on by intelligence informants. We then mapped each neighborhood door to door, identifying houses where ISIS members were known to have lived and locating ISIS facilities that could be considered legitimate targets. We scoured the wreckage of each strike for materials suggesting an ISIS presence, like weapons, literature and decomposed remains of fighters. We verified every allegation with local administrators, security forces or health officials

During the two years that ISIS ruled downtown Qaiyara, an area of about one square mile, there were 40 airstrikes, 13 of which killed 43 civilians — 19 men, eight women and 16 children, ages 14 or younger. In the same period, according to the Iraqi federal police, ISIS executed 18 civilians in downtown Qaiyara

in about half of the strikes that killed civilians, we could find no discernible ISIS target nearby

By the time the information made its way to the coalition and it decided to act, the mortar had been moved. Such intelligence failures suggest that not all civilian casualties are unavoidable tragedies; some deaths could be prevented if the coalition recognizes its past failures and changes its operating assumptions accordingly. But in the course of our investigation, we found that it seldom did either.

On the evening of April 20, 2015, aircraft bombed the station, causing a tremendous explosion that engulfed the street. Muthana Ahmed Tuaama, a university student, told us his brother rushed into the blaze to rescue the wounded, when a second blast shook the facility. “I found my brother at the end of the street,” he said. “I carried him.” Body parts littered the alleyway. “You see those puddles of water,” he said. “It was just like that, but full of blood.” We determined that at least 18 civilians died in this one attack and that many more were grievously wounded. News of the strike was picked up by local bloggers, national Iraqi outlets and ISIS propaganda channels and was submitted as an allegation to the coalition by Airwars. Months later, the coalition announced the results of its investigation, stating that there was “insufficient evidence to find that civilians were harmed in this strike.” Yet even a cursory internet search offers significant evidence that civilians were harmed: We found disturbingly graphic videos of the strike’s aftermath on YouTube, showing blood-soaked toddlers and children with their legs ripped off.

Human rights organizations have repeatedly found discrepancies between the dates or locations of strikes and those recorded in the logs. In one instance, the coalition deemed an allegation regarding a strike in the Al-Thani neighborhood of Tabqa, Syria, on Dec. 20, 2016, as “not credible,” explaining that the nearest airstrike was more than a kilometer away. After Human Rights Watch dispatched researchers to the ground and discovered evidence to the contrary, the coalition acknowledged the strike as its own

The most common justification the coalition gives when denying civilian casualty allegations is that it has no record of carrying out a strike at the time or area in question. If incomplete accounts like these are standard practice, it calls into question the coalition’s ability to determine whether any strike is its own. Still, even using the most conservative rubric and selecting only those 30 airstrikes the Air Force analysts classified as “probable” coalition airstrikes, we found at least 21 civilians had been killed in six strikes. Expanding to the 65 strikes that fell within 600 meters — for example, the strikes on the home of Inas Hamadi in Qaiyara and the electrical substation in Aden — pushed that figure to at least 54 killed in 15 strikes. No matter which threshold we used, though, the results from our sample were consistent: One of every five airstrikes killed a civilian

“We deeply regret this unintentional loss of life in an attempt to defeat Da’esh,” Scrocca wrote, using another term for ISIS. “We are prepared to offer you a monetary expression of our sympathy and regret for this unfortunate incident.” He invited Basim to come to Erbil to discuss the matter. Basim was the first person to receive such an offer, in Iraq or Syria, during the entire anti-ISIS war.

“This situation of war,” he continued, “big corporations are behind it.” This is where the real power lay, not with individual Americans. He’d come to believe that his family, along with all Iraqis, had been caught in the grinder of grand forces like oil and empire, and that the only refuge lay in something even grander: faith. He had rediscovered his religion. “There was some bond that grew between me and my God. I thanked him for keeping my son alive. I thanked him that my operation was successful. Now I can walk.”

“Whether it’s true or not, people have this feeling that it’s safer to protest on campus,” said Moeen, a Sharif University alum who has observed the protests and spoke on condition that only his first name be used. “It’s easier than orchestrating something at a random square in Tehran. There are student syndicates. There’s leadership.”

After the U.S.-backed 1953 coup, University of Tehran students revolted over then-Vice President Richard Nixon’s visit to the capital. The shah’s security forces stormed the campus and shot three students dead.

Sharif University, among other campuses, was wracked by protests two decades later, when Marxist and Islamist student groups lit the fuse of the 1979 Islamic Revolution, which ushered in the clerical establishment that still rules Iran.

Pro-reformist students protested at the University of Tehran in 1999, prompting a fearsome raid by security forces who fatally shot a student and flung others out of windows.

Sharif University — a competitive, high-tech hub considered less liberal and activist than others in the capital

Deepening global isolation and frustration over lagging political reforms convinced many students that nothing would come of engaging with the system.

in the fall of 2019, a fuel price hike set off the deadliest nationwide unrest since the Islamic Revolution. The Sharif Islamic Association, a misnomer for the students’ largely secular representative body, jumped into action, organizing demonstrations on campus

In 2020, the student group boycotted classes and held a protest vigil after the Iranian military’s downing of a Ukrainian passenger plane killed 176 people, including over a dozen Sharif University graduates

the biggest reason is freedom. We just want basic things that you have all over the world

Sharif University authorities denied the student association a protest permit, members said. Crowds demonstrated anyway, pumping their fists and chanting “Death to the dictator!” — a slogan that protesters have used around the country.

As hundreds of students chanted against Khamenei, plainclothes security forces raided campus. Professors formed a human shield so students could flee. But security forces beat the professors, ripped through their interlocked hands and chased protesters into the parking garage.

“For the sake of its own future, the government should care about these students. They’re the nerds. But it was clear it only cared about oppressing them.”

On Sunday, the university announced it would temporarily ban over two dozen students who contributed to the “unstable environment.”

Most recently this week, female students streamed into the male-only section of the dining hall in protest over campus gender segregation as male students cheered them on. The university closed the cafeteria on Tuesday, hoping to end the demonstrations.