Cultural incompetence hurts patient compliance - Medical Marketing and Media - 0 views
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anonymous on 14 Feb 12"The 22-page report outlines a multi-pronged approach that can begin to fix the communication gap. The plan falls into four broad categories which include establishing cultural profiles, educating healthcare providers with the culturally-relevant information, reaching patients through as many touchpoints as possible (e-mail, text) and establishing regular follow-up."