Group items tagged

"COMFORT is an acronym that stands for the basic principles of palliative care communication and comprises seven modules (Communication, Orientation/Opportunity, Mindfulness, Family, Openings, Relating, Team). These communication skills training modules are designed to highlight interprofessional care and communication. Each module of the COMFORT curriculum can stand alone as a teaching activity or can be integrated into a new or existing course. Modules C (narrative clinical communication) and F (family caregivers) provide beginner level instruction, while M (mindfulness), O/O (orientation), and T (team) provide intermediate instruction and O (openings) and R (relating) provide advanced communication skills and are intended for learners who have clinical observation experience."

"Students receiving the professional development training showed significant improvements in certain communication skills, but students in both cohorts improved over time. The lack of a relationship between observed communication skills and patient-centred attitudes may be a reflection of students' inexperience in working with patients, resulting in 'patient-centredness' being an abstract concept. Students in the early years of their medical course may benefit from further opportunities to practise basic communication skills on a one-to-one basis with patients. "

"For more than 30 years, the American Academy on Communication in Healthcare (AACH) has been in the forefront of research and teaching relationship-centered healthcare communication. If you are looking for ways to improve patient safety, interdisciplinary teamwork, patient satisfaction scores, or just want to work on individual communication skills, AACH can help."

"Patient communication skills need to be taught as part of residency training. With limited training, case-specific skills (herein, involving patients with cancer) are likely to improve more than general communication skills."

"Talking to colleagues is an essential skill especially as we advocate for our patients. We should not only know what's going on with our patients, but also how to communicate our thoughts effectively and succinctly with our colleagues."

"The focus of this Toolkit is on creating written material intended for use by people eligible for or enrolled in Medicare, Medicaid, or the Children's Health Insurance Program -- and by people who serve or assist them, such as family members and friends, outreach workers, agency staff, community organizations, and care providers. While the guidelines and advice we offer are geared to the needs of CMS audiences, most of them reflect general principles for effective communication of information that can be applied to any audience."

Online Community of the Canadian Medical association only open to physicians

"Routine adoption of smartphones by residents appeared to improve efficiency over the use of pagers for physicians, nurses, and allied health professionals. This was balanced by negative communication issues of increased interruptions, a gap in perceived urgency, weakened interprofessional relationships, and unprofessional behavior. Further communication interventions are required that balance efficiency and interruptions while maintaining or even improving interprofessional relationships and professionalism."

"Through the moments and stories shared by students, we conclude that there is an enormous need in this population for opportunities to communicate the many emotions associated with medical school and with healthcare-related personal experiences, such as anxiety, pride, or anger. PT proved a powerful tool to help students communicate"

"I*CARE offers free online CME credit through video courses that focus on patient-doctor communication. CME Certificates will be provided within 10 business days of completion."

"We found that optimal teamwork was perceived to be dependent on good leadership and availability of experienced staff. The participants described a good leader as one who verbally declares being the leader, communicates clear objectives, and allocates critical tasks, including communication with patients or their family, to suitable individual members"

"Four faculty members describe their collective experiences of being involved in a community of practice (CoP) designed to deconstruct individual teaching experiences through critical reflection and dialogue. "

"Being aware of which communication style should be adopted when facing more difficult patients is important for physicians; it can help prevent patient reactions of dissatisfaction, mistrust, or non-adherence that can be detrimental to the process of care."

"A simple intervention resulted in improvement in staff confidence, as well as in multiple measures of family satisfaction with communication. This intervention is easily reproduced."

"A patient-centered communication curriculum can improve student knowledge and skills. While some intervention students perceived that they made too many calls, our data suggest that more calls, an increased sense of patient ownership, and role modeling by clerkship faculty may ensure incorporation and application of skills."

This is one of the University of Calgary's Blogs, it focuses on discussing various topics of interest to communities of learners at the Calgary. It has some interesting posts on publishing student content.

EACH is an interdisciplinary non-profit organisation which brings together researchers and trainers in the field of communication in healthcare. Its objectives are to facilitate the exchange of ideas and products of teaching and research activities across a network of individuals and institutions in Europe and beyond.

Communication cases