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Senate deemed November 26 to be small business day this year, assisting a growing effort to support independently owned businesses. Find out how successful businesses were on this day alone in 2011.

Three case studies illuminate the common threads between successful viral videos to assist your business's efforts.

Business owners take all possible steps to ensure customer satisfaction. One of the most successful and recommended strategies in this regard is to begin with a virtual receptionist service. This service brings in extra representatives for a business and eases the lives of the customers. When the customers have questions or queries to be answered or any problems to be solved, they try to reach the authoritative body telephonically and it is not uncommon for them for not having to been able to do so. This is where the need for virtual receptionists comes in. Virtual receptionists are basically persons who work for the customer support but do not work from the office or any specified location.