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Michelle Green

Interfacing about User Experiences, Part Two: "Disney" » Altia Blog - 0 views

www.altia.com/...er-experiences-part-two-disney

user experiences disney interactions

shared by Michelle Green on 11 Jan 12 - No Cached
  • ‘Because Disney WANTS us to interact with you. Enjoy your day!!’ How counter to the normal business process this was! Most corporations create interfaces to maximize self-reliance and, therein, decrease labor costs. Labor, especially domestic labor, is exponentially more expensive than even a graphical, animated sign. Disney, however, prioritized the user’s experience by DECREASING the efficiency of the user interface.
  • they have made a concerted effort to consider use cases and mold them to their advantage.
Michelle Green

Walt Disney was the first UX Professional | Think Vitamin - 0 views

thinkvitamin.com/...-was-the-first-ux-professional

disney UX

shared by Michelle Green on 11 Jan 12 - No Cached
  • User Experience
  • starts way before someone hits your site and long after they become a customer.
  • Obsess about first impressions
  • ...6 more annotations...
  • Focus your engineers on the customer:
  • sney had posted these around the park on areas they were working on or building. It wasn’t good enough for them to just put up barriers to hide the construction mess, they had to pass on some of their beliefs. I love it.
  • designing small touches into your site – providing they are backed up consistently throughout the entire customer experience.
  • Go over the top:
  • Pay attention to small details:
  • As a bonus, I took a couple snaps of posters that I’d like to share with you.
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