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We present WordPress SugarCRM Customer Portal Pro Plugin for SugarCRM users to help their WordPress customers access SugarCRM modules from WordPress dashboard.

The best possible way is to provide your customers with the benefit of CRM and WordPress integration by offering a dedicated SugarCRM Customer Portal which allows organizations using CRM to extend their customer service and support functions to the web to achieve more effective support and service, as well as higher customer satisfaction and self sufficiency.

Customer Relationship Management software applies to the system through which businesses market, sell, and deliver services to customers. CRM must provide customization which fulfill the needs of the business, whether it is a small, medium or large business organization.

Your website plays an essential role in conveying the first impression for your business. Every business needs to consider moving away from a simple website to some level of CRM where you get to know much more about your customers.

For many businesses the lure of a self service customer portal lies in the fact that such portals save costs. Customers can access knowledge base or FAQs and get answers to their queries on their own, get info on all the relevant product and service, all without the involvement of any company staff. Even for complaints, customers can raise tickets on their own and only the concerned people need to get involved to service the complaints. No need for call center, irate customers calls or emails, etc.