Shoppers cheated by supermarket scanners - National - NZ Herald News - 0 views
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meaning shoppers buy products believing they are getting a bargain but end up being charged full price.
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Henry Willams on 22 Sep 15The individuals who are affected by this IT development are everyday shoppers, and the very clear and evident disadvantages, are that they are paying more than they need to on the things they buy.
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In the United States, scanner price mistakes have resulted in court cases against big retailers.
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This shows another kind of person who is affected by this IT development, the retailers, as they are being called out on these glitches in the system, and having to pay for it. The retailers, in this case, are the responsible party. This also shows the legal ramifications on society that came about as a result of this development, as retailers are being sued for charging customers more than necessary, regardless of whether or not the retailers were aware of it.
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Overseas studies have found that the introduction of barcode scanners cut the error rate from 11 per cent to about 4 per cent.