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"Both classical conditioning and operant conditioning are central to behaviorism, but students often get confused about the differences between the two. Use this study guide to familiarize yourself with some of the major topics related to classical and operant conditioning including key terminology and important thinkers."

Effective assertiveness is a balance between your needs and maintaining the relationship with the other person. In any interpersonal interaction, the moment we ask for something or have to say no to a request, we are making a choice; my discomfort or theirs? Too often, we error towards one side or the other.