Who's Driving This Thing Anyway? Don't Let Technology Steer the Ship (Really Strategies... - 0 views
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Elizabeth Collingwood on 27 Apr 09An interesting article on introducing new technologies to employees (apparently it doesn't have to cause deep seated resentment - ha!). The other newsletters are also of value (though some go a little over my head). Made for the publishing industry, there are some nuggets to glean here (I also liked the article on Information Architecture).