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Educause defines the backchannel as a secondary electronic conversation that takes place at the same time as a conference session, lecture, or instructor-led learning activity.

Students live and will work in an increasingly highly connected and collaborative world, and we have to understand what this means for learning, working, and living in order to provide a more personal, self-directed and more effective learning environment for the students.

Increased exposure to more diverse ideas, learning experiences and techniques. Increased networking which helps educators to know other educators and their practices across the world. It provides educators with opportunities to collaborate on a variety of research, projects, techniques for teaching and more. It allows educators to stay up to date with all the current things happening in educational organizations all over the world. Educators can easily learn about the best practices for teaching globally and share them with others. It keeps their literacy flowing and evolving on the tools of 21st century . Educators can make their students experience high-quality virtual classes (with MOOCs) and blended classes where learning occurs even outside the schools. Through this educators can make masses of people understand the relevance of education that students are receiving presently and how they can make positive amends to it.