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Doris Reeves-Lipscomb

Making Dumb Groups Smarter - HBR - 0 views

hbr.org/...making-dumb-groups-smarter

group dynamics Sunstein Hastie HBR decision womenslearningstudio

shared by Doris Reeves-Lipscomb on 23 Apr 15 - No Cached
  • The key is information aggregation: Different people take note of different “parts,” and if those parts are properly aggregated, they will lead the group to know more (and better) than any individual.
  • informational signals.
  • reputational pressures, which lead people to silence themselves or change their views in order to avoid some penalty—often, merely the disapproval of others.
  • ...8 more annotations...
  • When they make poor or self-destructive decisions, one or more of these problems are usually to blame: Groups do not merely fail to correct the errors of their members; they amplify them. They fall victim to cascade effects, as group members follow the statements and actions of those who spoke or acted first. They become polarized, taking up positions more extreme than those they held before deliberations. They focus on what everybody knows already—and thus don’t take into account critical information that only one or a few people have.
  • Silence the leader.
  • “Prime” critical thinking.
  • Reward group success.
  • Assign roles.
  • Appoint a devil’s advocate.
  • Establish contrarian teams.
  • The Delphi method.
  • Doris Reeves-Lipscomb on 23 Apr 15
     
    interesting article by Cass Sunstein and Reid Hastie, November 4, 2014 on how to help groups make better decisions. Eight suggestions are made: 1. Silence the leader 2. Prime critical thinking 3. Reward group success 5. Assign roles 6. Appoint a devil's advocate 7. Establish contrarian teams 8. Delphi Method
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