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Seeing is believing: Group video calling for up to 15 people is now a core service in Google Apps for Education. See 10 ways that schools are putting this to good use.

"Want to listen to your website visitors, customers or readers? Set up a voicemail widget on your website or add the voicemail application to your Facebook page This allows your customers and visitors to leave voice messages right from a browser. No phone calls are required! "

Adding visuals to a phone conference can make a big difference - perhaps by showing a document, software application or slides. Or maybe you want to conduct a more formal online seminar-sometimes called a Webinar. There are a number of affordable software packages that can help. We talked to five nonprofit professionals about the tools that have worked for them.

Yugma provides desktop sharing, chat and white-boarding. It also supports VOIP conferencing, including a feature that integrates seminars with Skype calls. Presenters can use PC, Macs or Linux. Participants can use almost any system or browser by downloading a Java applet. A free, limited-functionality version allows up to 10 people to participate; more feature-rich versions start at about $200 per year for up to 20 people

Tellagami (rhymes with origami) is a quick and easy way to create and share a short story called a Gami.