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Jas P

7 Tips That Will Actually Improve Your Customer Acquisition Efforts | Grow Everything. - 0 views

  • 1. 80/20 rule from Noah Kagan Appsumo’s founder, Noah Kagan, notes that one rule of thumb that they follow is to use 80% of their marketing budget for things that are working and 20% on newer marketing initiatives. One more thing: they go all in when they find marketing channels that work. You can watch one of his presentations where he shares his experiences of growing Mint, Facebook, and AppSumo here.
  • 2. Communicate, communicate, communicate At Treehouse, we work remotely and as you might imagine. There are some that think there is no replacement to working in person while others support it. For us, we’re half and half – we have an office in Orlando and we also have a team up in Portland. The rest of us are distributed. But hey, it works because we communicate a lot. If you don’t feel like you are running enough A/B tests, speak up about it. If you feel like the team needs more developers, speak up. If you feel like an executive decision is going to cost the company money in the long run, talk. People might not always agree with you but it’s your job to communicate. You’re doing the company a disservice if you aren’t being honest. To get you started, here are some tools we use to communicate: Campfire Skype Google Chat Google Hangout GoToMeeting – we use GoToMeeting for our leadership meetings. It’s very simple to use and the video quality is pretty good.
  • 3. Be a voracious reader Although there’s a lot of crappy content circulating the internet, there’s always going to be someone you can learn from. The key is being able to discern signal from noise. For example, if I’m looking to learn more on conversion rate optimization, there are great blogs such as Unbounce, ConversionXL, KISSmetrics, SEOmoz, and more. Just look at the detailed blog posts that they write: 10 Useful Findings About How People Use Websites – ConversionXL 5 Landing Page Conversion Killers – Unbounce The Ultimate Guide to Conversion Rate Optimization – SEOmoz If your goal is to squeeze every penny out of your website, you should be reading conversion rate optimization articles like the ones above. They cost no money to read and stand to help create original ideas that will eventually create more profit for you. This applies to any topic you’re interested in. Using the right tools can go a long way in helping you save time. If you’re on the go and don’t have time to read, you can use Pocket. To help you find relevant topics/articles via Twitter, you can grab curated lists using Listorious. Finally, I like picking off interesting topics from Inbound.org or Hacker News. Key takeaway: don’t read every single blog out there. Find the ones that actually add value and follow them.
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  • 4. Never assume you know everything They say two years in the tech world is like ten regular years. Things move very quickly so it’s important to stay grounded, even if you’re doing well. What worked two years ago might not be effective today. For example, if you wanted to rank well in Google for certain keywords in 2008, all you had to do was spam forum links with exact match anchor text. Doing that today would get you torched by Google. Be willing to adapt and be humble. It’ll take you a long way.
  • 5. Be willing to listen to other people People will often have opinions or ideas on how to help drive growth for the company. Listen to them. Sure, they might not have the hands on experience that you have it comes to marketing but it doesn’t mean they don’t have good ideas. Marketing/growth is a company wide initiative and everyone should be participating. I’m not saying that you have to take action on everything others tell you, but listen closely and try to discern the signal from the noise.
  • 6. Test everything We live in a world today where you no longer have to be afraid of challenging executives when you think something is wrong. If you feel strongly that something should be a certain way, all you need to do is fire up an A/B test and have the two variations duke it out. The data decides the winner. And if you are the executive and someone comes up to you with a seemingly stupid idea that you think will never work? Test it. And if their test goes to shit, then they’ll know to come back to you next time better prepared. That’s what makes data great. Don’t know what to test? Look for case studies such as this one to get ideas. Then gather feedback/data from your customers and decide on which elements you should be testing and do it. Don’t waste your time trying to outsmart your peers on why your idea is superior. Just shut up and test.
  • 7. Talk to others Talk to others. A lot. I make it a habit to talk with other Chief Marketing Officers/VP of Marketing/Growth Hackers because they share valuable experiences that might help my company grow. In return, I do the same so the relationship is mutually beneficial. If you’re starting from scratch and need a way to talk to these people, Clarity is a great way to do so. You can connect with some of the world’s brightest minds not only in just marketing, but in other areas such as angel investing. Another method is to read a lot and reach out to authors who have written articles that are truly remarkable. These are the articles that make you go ‘wow, this guy really knows what he’s talking about and I could probably learn a lot from him’. If you get that reaction, then it’s worth it to shoot them a tweet or even e-mail them. I used this method to find my present day mentor, who has helped accelerate my growth considerably. The key is to keep reaching out to people – you never know which relationship might sprout into something very powerful so you just need to keep at it.
Jas P

A Public Service Announcement for Tony Hsieh. - 0 views

  • We posted it around the web (HN, Reddit, FB etc), and it quickly rose to the front page of HN where it stayed for about a half hour, before getting crushed by the mods.
Jas P

The Truth about a Failing Startup | Hacker News - 0 views

  • "investors are in a sense "buying" your time, not much different than consulting"Brilliant. I've never heard the concept of investing in a startup phrased so well.
  • My company has a really good chance of succeeding, but I still face these doubts every day. Here are some of the things that make the game worth the candle for me, even if we end up failing: * I'm proud of the product we've built. Even if it doesn't take off, nobody can take that away from me. * I'm incredibly proud of my engineering team. We're "a bunch of kids" who've built something incredible. Even if the company ultimately doesn't survive, we will have done really well. * I love my work and I love the people I work with. There are conflicts, sometimes I have to deliver bad news, deal with stress and monotonous work, firefight problems, etc. but in aggregate the work I do and the people I do it with bring me joy. I will always remember this time fondly. * When I started, I was a good engineer and a terrible product manager. Now I'm a good engineer and a good product manager, which makes me 100x more valuable. There is a bazillion other things I've learned, but this alone makes everything worthwhile.
  • * Facing doubt every day made me face the darkest corners of my soul. I stopped being an obnoxious cynical windbag and started appreciating the nuances of life, people, art, poetry, strength of human spirit and true magnitude of human dignity. * We're taking a real shot at building hard, sustainable technology that has a good chance to change the world. Even if we fail, I'll never regret taking the chance. * I met hundreds of people on my path. I dismissed some of them, but in retrospect I've learned from them all. I appreciate humanity a lot more now, and I understand where the dark parts of it come from much better. * Perspective is worth 80 IQ points. If you start a company you gain a lot of perspective. I could keep going, but I hope I've made my point. I'm not trying to sugar-coat anything -- failing may very well be the worst thing you've ever experienced emotionally to date. But keep everything in perspective and don't get cynical. You might still change the world in a big way. You might still change it in a small way. It doesn't matter. Enjoy the people around you. Get into adventures. Try to do something meaningful. Do the best you can -- things may not turn out how you wanted them to, but they'll probably turn out ok.
Jas P

[Companies with 8 figures of revenue] are worth many multiples of 8 figures to a... | H... - 0 views

  • Let's say that you've built up, from essentially nothing, enough of a presence in your industry that you're selling $10 million a year of SaaS. That's only 10k accounts at a blended average of $100 a month -- far less if, like many SaaS companies, you make a significant whack of your money on custom enterprise deals that are not on the pricing page.
  • Now consider this company from the perspective of a Fortune 500 like, say, Intuit:1) They have software which exists.2) Their software creates clear value for customers. They have 10,000 people signing their praises and case studies up the wazoo. We know people will pay $100 a month for it -- we have copious, audited financial statements that prove that.
  • 3) Oh yeah, we're a Fortune 500 company. Launching a new product costs us $250 million and we could fail to produce something that both achieves technical success and produces any value for anyone anywhere. Assuming we do, selling to our built-in base of hundreds of thousands of customers is what we do best.Intuit can totally justify spending, say, $300 million to buy $20 million a year of revenue and the opportunity to 20x that by selling it to everyone who has ever heard of Quickbooks. Or mid 8 figures for something which has, say, a million a year in revenue.
Jas P

Start something small - 0 views

  • I prepared a short talk. I called it ‘How to Win Friends and Influence People.’ I say ‘short.’ It was short in the beginning, but it soon expanded to a lecture that consumed one hour and thirty minutes.
  • Here’s how the now famous book became a reality: we started with a set of rules printed on a card no larger than a postcard. The next season we printed a larger card, then a leaflet, then a series of booklets, each one expanding in size and scope. After fifteen years of experimentation and research came this book.
  • What I’m starting to notice more and more, is that great things almost always start small.
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  • I find similarly that some of the most important achievements I’ve made started as little projects.
  • I was pleasantly surprised when Paul Graham wrote a comment in the discussion on my recent article which suggested similar: Don’t even try to build startups. That’s premature optimization. Just build things that seem interesting. The average undergraduate hacker is more likely to discover good startup ideas that way than by making a conscious effort to work on projects that are supposed to be startups.
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