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Jas P

Ramit Sethi and Patrick McKenzie on Getting Your First Consulting Client | Kalzumeus So... - 0 views

www.kalzumeus.com/...g-your-first-consulting-client

consulting Customer development

shared by Jas P on 14 Mar 13 - No Cached
  • Ramit:  I want to emphasize a couple of things you mentioned. One, if you’re charging 5, 10, 20 bucks an hour, it’s very, very difficult to go from that to charging 200, 300 an hour or 10,000 a week.  It’s very difficult to make that transition. If you do it when you come in, that can happen. But going from one level to another is extremely difficult.
  • Thumbnail sketch: You can get from $20 to $100 by getting serious as a professional, and you get from $100 to $200 by getting really good as a professional (or working in a high-demand speciality), and then somewhere between say $150 and a weekly rate in the tens of thousands you probably repositioned your offering such that it is no longer directly comparable to what you were doing before.
  • Can you sell Rails at $50k a week?  I'm going to go with "almost certainly yes."  I think there are probably people who do that, and if you listened to them pitch clients, they would speak a language that holds very little in common with what you hear from a $100 an hour Rails developer.  Want to speak that language?  Keep reading for some thoughts.  (It will also help to get pretty darn good at Rails... though I think most people in my audience probably overestimate how skilled you have to be to move up that ladder.)]
  • ...18 more annotations...
  • Ramit: The other thing you mentioned is how many people go in saying, “I’ll just do this first, and I need to make my bones.” And you know what? There is a time and a place to do free work. I do believe in free work occasionally. But I always tell people if you’re going to do free work, make sure you are clear about your messaging.
  • Now, I’m generally not a fan of free work, but I can be strategically. This is what I would say to the client. I would say look, my normal consulting rate is $85 an hour, or whatever format of pricing you’re using.
  • However, I really like what you’re doing, and frankly, I want to build up my portfolio. I would be willing to do this for three weeks for free if, in exchange, you agree that if I do an extraordinary job, then we can discuss working at my normal rate. Well, who’s going to say no to that? If you do an extraordinary job, everyone’s going to want to pay you.
  • But in this case, yes, you are working for free. But you are explaining why. That is so important. It separates you from, frankly, the people who are new. They’re new, and you can tell that they’re asking to be taken advantage, because they’re like OK, I’ll work for free. It’ll be fine. Somehow, I’ll go from free to $500 an hour. Doesn’t work. Explain your messaging. Explain your positioning, and people will respect you way more for it.
  • You will then aggressively leverage this portfolio when attempting to get work at your current billing rates.  I have projects which I did at $X per week which I will use to justify new $5X per week projects at new clients.  If clients ever picked up on the discrepancy – which would require me being stupid like mentioning that somewhere publicly… wait… d’oh – I would say something like “My previous client took a chance on me earlier in my career, when I didn’t have a track record of delivering results to people just like them. 
  • Ramit:  That’s right. I want to talk about one of the secret sauces of my business, and it’s something that actually nobody really cares about. People think they care about it, but they don’t care about it. It is the research that I do going into building a product or getting a client. And I know you’ve done this as well. It’s funny. The other day, I was asking people, “Hey, if I speak at South by Southwest, what would be a good talk?” Somebody wrote back on Twitter saying, “You should talk about your research methodology.” I said that would be great… for the three people who would attend.
  • Research is what allows me to charge 100 times what my competition charges… but nobody cares. Nobody wants to see [the hard work which goes into] how the sausage is made.  They just want to see the shiny tactic – the A/B test where you tested the color of this button.
  • I have a course called Earn 1K, and it’s about how to take your skills and turn them into freelancing income by getting multiple clients and earning 1K. Many of my successful students earn 5K or 10K in a month on the side. So, very relevant to the people listening here. When I started off doing this research, I actually didn’t even think of doing an “earn money” product
  • You can negotiate your salary. You can get passive income, which for most people, never works. You can get freelance income. You can blah, blah, blah, blah, blah.  [Patrick notes: Ramit would probably round out this list with 1) buy real estate and rent it to people, 2) invest in the public capital markets, and 3) start an honest-to-goodness business.]
  • Now, you can get good survey data with as few as 20 responses.  For all the engineers listening, listen closely: Statistical significance is irrelevant when you’re doing customer research. I don’t give a damn about P values and anything like that. It’s almost all qualitative.
  • Now, you don’t have to do 50,000.  Honestly, 100 gets you farther than most people do. [Patrick notes: I think talking to ten individual people who could actually buy your product prior to writing a line of code puts you ahead of the curve, judging from my inbox.  You’ll learn a million times more from 10 people than you’ll learn from your IDE when coding a product built for nobody.]
  • No SEO wakes up in the morning and thinks, “Damn, I have a WordPress problem.” They wake up in the morning and say, “Damn, I have a business problem.”
  • I pay them pretty well. I have passed on hiring engineers who may be more technically proficient, but they didn’t understand what I wanted. Honestly, guys, as a business owner, do you think I care if you’re using this technology or that? I just don’t give a damn [about technology]. I really don’t.
  • What I care about is, is my business going to generate revenue? Am I serving my customers? Is my website going to go down, and I have to be the one who tells you? Or can I go out on a Friday night and not worry about my business?
  • The guy was doing very well. I believe he was making either 40k or 400k a month. He was doing very well. This guy got pretty interested, and he said, “Hey, I’ve got to take a look at this market.” He spent about four or five months really doing deep research. Lots of stuff, including ad words, including customer research, including buying all the other products.
  • Once we got those right, sales skyrocketed.  [Patrick notes: cough read writeup in Fortune Magazine cough] I’ll just say that it’s very, very important to understand the words that your client or your customer is using and be able to explain how and why you can help them.
  • I think we don’t pay nearly enough attention to the exact words people use. Maybe we would if we came from a communications background. Nothing motivates people like having their own words repeated right back to them, which is something that you should try to do more often. It’s just an easy conversational hack to sound more persuasive.
  • But you have to make your prospective clients feel like you understand where they’re coming from. And that starts with both understanding where they’re coming from, and then communicating like you understand where they’re coming from. Even if you’re building a website for someone, it’s not just a website, right?
Jas P

The Truth about a Failing Startup | Hacker News - 0 views

news.ycombinator.com/item

startup failure vc funding

shared by Jas P on 18 Mar 13 - No Cached
  • "investors are in a sense "buying" your time, not much different than consulting"Brilliant. I've never heard the concept of investing in a startup phrased so well.
  • My company has a really good chance of succeeding, but I still face these doubts every day. Here are some of the things that make the game worth the candle for me, even if we end up failing: * I'm proud of the product we've built. Even if it doesn't take off, nobody can take that away from me. * I'm incredibly proud of my engineering team. We're "a bunch of kids" who've built something incredible. Even if the company ultimately doesn't survive, we will have done really well. * I love my work and I love the people I work with. There are conflicts, sometimes I have to deliver bad news, deal with stress and monotonous work, firefight problems, etc. but in aggregate the work I do and the people I do it with bring me joy. I will always remember this time fondly. * When I started, I was a good engineer and a terrible product manager. Now I'm a good engineer and a good product manager, which makes me 100x more valuable. There is a bazillion other things I've learned, but this alone makes everything worthwhile.
  • * Facing doubt every day made me face the darkest corners of my soul. I stopped being an obnoxious cynical windbag and started appreciating the nuances of life, people, art, poetry, strength of human spirit and true magnitude of human dignity. * We're taking a real shot at building hard, sustainable technology that has a good chance to change the world. Even if we fail, I'll never regret taking the chance. * I met hundreds of people on my path. I dismissed some of them, but in retrospect I've learned from them all. I appreciate humanity a lot more now, and I understand where the dark parts of it come from much better. * Perspective is worth 80 IQ points. If you start a company you gain a lot of perspective. I could keep going, but I hope I've made my point. I'm not trying to sugar-coat anything -- failing may very well be the worst thing you've ever experienced emotionally to date. But keep everything in perspective and don't get cynical. You might still change the world in a big way. You might still change it in a small way. It doesn't matter. Enjoy the people around you. Get into adventures. Try to do something meaningful. Do the best you can -- things may not turn out how you wanted them to, but they'll probably turn out ok.
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