I spent more than four hours listening in to client support calls at the call center. I shared headsets with many of the team, moving from desk to desk to speak to the reps. To say they were surprised is an understatement: Many CEOs never visit the call center, and virtually none do it their first afternoon on the job.
Collaborative Learning Spaces: Classrooms That Connect to the World | Edutopia - 0 views
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As citizens of the world, students in today's classrooms seek global contexts for learning. Opportunities for networked and international collaborations are bringing both the world to classrooms and classrooms to the world. With a focus on international standards of instruction, globally-minded programs inspire students to be curious through investigation and reflective in analysis of thought.
The New Generation Schooling - 0 views
The Best Way for New Leaders to Build Trust - Jim Dougherty - Harvard Business Review - 0 views
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I made this my priority partly because I wanted to know what customers were saying—but also to make an internal statement.
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Without trust, it is very unlikely you will learn the truth on what is really going on in that organization and in the market place.
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Harvard Education Letter - 0 views
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have their ID badges scanned to record their attendance.
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individual study carrels in a big open space
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students work independently at their computers, learning core subjects or electives through online curricula
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The Future of Education In India - 0 views
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