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Every organization has a wealth of knowledge stored in the memories and intuitions of its employees. This tacit knowledge is shared through formal and non-formal networks which bond and motivate people within the organization. Karen Stephenson goes at the importance of trust in the creation of such networks and explains why managers must harness the power of networks to efficiently guide innovation and change.

Slides 18, and 26-28 are interesting as they indirectly open up the question of whether true digital natives have to be plugged into digital networks from birth... Talks about a new conceptual age of technology plus brain power... (Connectivism?)