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Mayday is the universally recognized call of distress. It's a call you never want to make, but it could be the most important call of your life.

Lack of communication can take the most carefully laid plans and destroy them with the corrosion of doubt. It can transform the most confident person into a "second-guesser" and that's bad for everyone on your team.

If you want to test the true character of a person, see how they respond to adversity. Watch how they handle the pressure of a lost sale, an angry client, or a difficult boss. What do they say? How do they act? What is their emotional state? Do they freeze up and get angry, or do they buckle down and increase their focus and commitment?

So, how do you get a 35,000-pound F-16 jet fighter to fly? It's no easy feat. To overcome the force of gravity, you have to create a force that is greater than gravity's grasp.

I've been getting countless e-mails and newsletters this past week from coaches and consultants capitalizing on the downturn in the market.

December 21st, 1998 - a brisk winter day in Saudi Arabia. I was stationed on my first combat deployment, flying missions enforcing the Iraqi southern no-fly zone.