In modern management practices there is a term
and process called Catchball
which
originated from a planning process known as Hoshin Kanari. Catchball is
defined as:
“a communication process in which parties
engage in a series of
information exchanges about the means for
achieving a particular objective. The
purpose
for the exchange is to build consensus around the best approach for
achieving an objective. Catchball is based on
the belief that the best approach
will
evolve from the back and forth exchange of information between the
person
who is
responsible for achieving the objective and the persons who will be most
influential in achieving it. The secondary
benefit from using catchball is a
higher
degree of commitment to achieve the objective.”
Pascal Bernardon on 17 May 08En Knowledge Management c'est la phase Socialisation qui permet d'atteindre cet objectif, ensuite il faut capitaliser ces connaissances tacites pour que la communauté puisse en profiter également.
