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Although austerity drives have led to a focus on process automation, this isn't producing the scale of improvements needed in employee productivity,

Any organization spending less than this is seriously lagging, whilst those pushing hardest for improvements are allocating two-thirds of all IT spending to the tools that are really capable of transforming the way users work.

One of the biggest surprises in our latest research is the growing impact of collaboration on productivity,

Dans le futur, on risque de retrouver avec Google Apps le syndrome d'enfermement qui a fait l'hégémonie de Windows depuis quinze ans. Et seuls les utilisateurs avancés, qui maîtriseront la fédération d'identité, pourront éviter l'enfermement, un peu comme les utilisateurs de Linux qui ont appris à se passer de Windows.

With Gist enabled the user is promised an ability to get a quick snapshot of the information surrounding a contact in the inbox without having to go outside,

GMail itself has already evolved the experience of email experience - with Gist enabled the experience of the inbox goes further into being the command center for business communications without needing to leave for the web for more information.

a very cool multi-touch web table that uses gesture recognition, object recognition, and multi-user multi-touch to create a new way to interact with media and kiosk apps.

allow customers access to multi-touch displays for not much money.