Swiss KM Forum event on 'KM Supporting Service Innovation' 19th March 2009 - 0 views
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kin wbs on 02 Aug 10" The service sector is growing at a fast rate and competitive advantage is gained mainly through development of innovative services. Understanding Service Innovation has become an imperative, a critical competence. We have joined forces with our partner KnowledgeBoard to co-edit the publication: "Supporting Service Innovation through Knowledge Management - Practical Insights & Case Studies""