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"The company of the future - and indeed the company of the present - needs new instruments to adapt to a changing reality. The new generation of digital natives is progressively being incorporated to the world of work. We are talking about a generation that has lived most of its life within the technological revolution that has occurred in the last two decades. It has connected people, who spend more time on the Internet than in front of the television and who have lived with the emergence of video games. It is not to judge whether that is good or bad, it's simply real and nothing will change it."

Looking at the HiSocial offering, I can't help but wonder about unintended consequences. The digital natives are savvy and will naturally find ways of 'gaming' the system. If you simple reward actions such as visiting intranet pages or 'downloading corporate material', you are in no way increasing the sum total knowledge, helping efficiency or decision making. What's needed is reward that stimulates participation and qualitative contribution, not just transactions.

Recommended by Luc Glasbeek at the 2014 Autumn workshop

How to achieve more effective services - the evidence ecosystem

" Rob Cross, KIN Associate for the Social Network Analysis SIG is co-author of this presentation. It is relevant for organisations who are considering the transition elements of knowledge retentio"

"From an excerpt form a recent book by Chip Heath "

"Inxight is a product which can be used to trawl an organisations deepest data repositories to surface patterns and semantic clusters. ConocoPhillips will be investigating this tool over Summer 2007"

This site gives you access to the work and research of Dr Itiel Dror, one of the key note speakers at the December workshop.

" link to KIN discussion forum thread on a new book by Arthur Shelley"

Stephen Wolfram and his team have created an astonishingly powerful collection of information. As he puts it on the Wolfram blog, the dream is to make this "computable knowledge" available to immediately enhance any program that's connected to the service. Today's announcement is a big step forward to opening it up to far more developers, but it will need much more computer-readable results before it will really fulfill that promise. Do you agree, or am I misunderstanding the power of the API as it is right now? Are there existing applications beyond the handful that Wolfram highlight?

Social search - is Google missing a trick?

Steve, have you tried Greplin and if so what's your experience? Does it negate the need for other search tools (I don't want a proliferation of search tools)? Does the indexing slow up your machine?

Gary, it does a better search of your social networks than Google, probably because you're giving it permission to index them. You still need a general search engine (such as Google) for the broader internet content. Indexing has no impact on your machine. I haven't used it long enough to determine whether or not it's features are useful enough to make it my first choice search engine for social media/social network content.

The After Action Review (AAR) is a simple tool pioneered by the US army which is now widely used in organisations to capture lessons learned. It is a structured review after an activity or stage in a project, including handover or close, that analyses what happened, why it happened, and how it can be done better. The key to successful AAR's is that it helps you turn mistakes and poor performance into learning opportunities.

The baton passing technique is a fast method for sharing, identifying high-impact lessons and gaining personal commitment to action. Baton passing can either be 'fast' - when based on clear lesson-themes - or 'slow' and more detailed when connected to a specific business process involving complex issues

Over the past two years, McKinsey has studied more than 50 early adopters to garner insights into successful efforts to use Web 2.0 as a way of unlocking participation.