" A freely accessible online KM Toolkit with tools to cover the following techniques: After Action Reviews, Peer Assists, Knowledge Exit Interviews, Conducting a Knowledge Audit, Storytelling amd much more."
" Rob Cross, KIN Associate for the Social Network Analysis SIG is co-author of this presentation. It is relevant for organisations who are considering the transition elements of knowledge retentio"
"The Innovator's Dilemma describes companies whose successes and capabilities can actually become obstacles in the face of changing markets and technologies. "
" Innovation Culture - MIT Sloane talk by the charismatic CEO, Terri Kelly.
The top things I took from this inspiring talk are:
- Staff turnover only 5% (the new hire process is lengthy and rigorous to ensure cultural fit)
- CEO is elected by staff (CEO is one of the few job titles in the organisation
- Costs are regarded as 'investments'
- Every individual has a sponsor or coach
- Leaders get there through others wanting to follow, not their power
- Innovation culture is the MAIN driver of business results
- Business units are no larger than 250 people (the founder talked about divide to multiply)
- 'Give them the right tools, minimal bureaucracy, responsibility for P&L, expect people to lattice (network), organise around small teams'.
Lastly, the culture at Gore has evloved of 50 years - it takes huge effort (equal to strategy and business development) and a lot of time to change culture
I screen grabbed some of the culture survey questions that staff fill out about their leaders (not the other way round) http://members.ki-network.org/innovation/Innovation%20SIG%20Picture%20Library/Forms/DispForm.aspx?ID=1"
"Innovation is not just luck. Nor is it a simple, replicable process. Three management techniques have withstood the test of time: Define the areas you need to innovate, Measure and give people time to innovate without constraint. This article suggests technology can help."
" The service sector is growing at a fast rate and competitive advantage is gained mainly through development of innovative services. Understanding Service Innovation has become an imperative, a critical competence.
We have joined forces with our partner KnowledgeBoard to co-edit the publication: "Supporting Service Innovation through Knowledge Management - Practical Insights & Case Studies""
" 'Knowledge creation trumps knowledge transfer'
'Diversity trumps ability'
'Diversity across firms trumps diversity within companies'
These are some of the themes explored in this interesting article on how the Las Vegas casino Hurrahs is tapping into the power of prediction markets specifically to innovate.
Thanks to Jenny Ambrozek for pointing this article out."
" Experienced based design (ebd) is a new way of bringing patients and staff together to share the role of improving care and re-designing services. It is being developed by the NHS Institute for Innovation and Improvement as a way of helping frontline NHS teams make the improvements their patients really want."
" This video from Vijay Govindarajan is only 3 mins long, but full of common sense about the way you should innovate in a downturn. Listen out for his reasoning as to why the reason the auto companies are now in trouble."
" "These days, more than ever, size matters in the innovation game," said John Kao, a former professor at the Harvard business school and an innovation consultant to governments and corporations.In its economic recovery package, the Obama administration is financing programs to generate innovation with technology in health care and energy....."
"BMW AG, through what it calls its Virtual Innovation Agency, invites ideas from "small and medium-sized innovative companies" on the Web site bmwgroup.com/via."