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Businesses are learning that social networking, used properly, can be an effective business tool. Having your employees involved in the community can enhance the company's reputation and bring in more business - so long as it's done right. Thus many large firms, especially in the technology industry, are actually encouraging their employees to blog, tweet, and participate in forums and social sites on company time.\n\nEven so, you still need to exert some control over how these sites are used. You can't just give employees free rein and hope they'll all exercise common sense. And you can't, in all fairness, blame them for violating rules that don't officially exist. You need a social networking policy that explicitly lays out what is and isn't permissible, both on the company's network and outside of it if they're presenting themselves as representatives of the company.

Businesses are learning that social networking, used properly, can be an effective business tool. Having your employees involved in the community can enhance the company's reputation and bring in more business - so long as it's done right. Thus many large firms, especially in the technology industry, are actually encouraging their employees to blog, tweet, and participate in forums and social sites on company time. Even so, you still need to exert some control over how these sites are used. You can't just give employees free rein and hope they'll all exercise common sense. And you can't, in all fairness, blame them for violating rules that don't officially exist. You need a social networking policy that explicitly lays out what is and isn't permissible, both on the company's network and outside of it if they're presenting themselves as representatives of the company.

"Ban social media as a distraction? No, it boosts productivity" Any manager who thinks staff should be banned from using social media at work is seriously misguided and could be doing grave damage to the business.

"Gareth Morgan (Porthcawl, Wales, 22 December, 1943) is a British / Canadian [organizational theorist]], management consultant and Distinguished Research Professor at York University in Toronto. He is known as creator of the "organisational metaphor" concept and writer of the bestsellers Images of Organization.[1], Imaginization: New Mindsets for Seeing, Organizing and Managing, Riding the Waves of Change and other books on management. He is also well known for his writings on social theory and research methodology, especially through his books Sociological Paradigms and Organizational Analysis (written with Gibson Burrell)and Beyond Method: Strategies for Social Research. The common theme uniting his work is that of challenging assumptions - to help develop new ways of thinking in social research, organization and management theory and practice, and, by implication, in everyday life."

Sitrion Sharepoint social platform

Their products are interesting, but Charles Armstrong's views on his blog are even more interesting. They resonated highly with me, particularly the appropriateness of 'enterprise social computing' (or 'enterprise social systems' as one of his correspondents prefers).

Steve Dale shares some amazing facts and trends about social media

Michal Norton's (LGID) brilliant Top Trumps variant on Social Media.

In 2009, the Center for Marketing Research at the University of Massachusetts Dartmouth released one of the first studies of the Fortune 500's adoption and usage of one of the best-known forms of social media - blogging. This new study revisits and refreshes that prior in-depth study and expands to look at the Fortune 500's usage of the most dramatically growing new social media site - the microblogging service Twitter.

Social search - is Google missing a trick?

Steve, have you tried Greplin and if so what's your experience? Does it negate the need for other search tools (I don't want a proliferation of search tools)? Does the indexing slow up your machine?

Gary, it does a better search of your social networks than Google, probably because you're giving it permission to index them. You still need a general search engine (such as Google) for the broader internet content. Indexing has no impact on your machine. I haven't used it long enough to determine whether or not it's features are useful enough to make it my first choice search engine for social media/social network content.

With the advent of Web 2.0, numerous social software applications allow people to publish and share information on the Internet. Two of these types of applications - collaborative workspaces and social network sites - have a number of features in common, which are explored to provide a basis for comparative analysis.

Probably not new to the Km "old timers", but if you haven't come across the SECI model that was developed by Ikujiro Nonaka and Hirotaka Takeuchi in 1996, then worth a read. devised the SECI model in 1996. Often referred to as the "knowledge spiral," SECI stands for Socialization, Externalization, Combination and Internalization, and is heavily featured in the KM Institute's "Knowledge Manager Certification" programme.

Social robotics and artificial intelligence conference 14th & 15th Sept 2016. KIN members can get £200 discount using the offer code available on the KIN Announcements page

A useful common-sense guide to effective posting on social media 

The Pew Research Center's Internet & American Life Project fielded a nationally representative phone survey about the social and civic lives of SNS users and reported the findings in June 2011 in a report entitled "Social networking sites and our lives."1 During the phone survey, 269 of 877 original respondents who were Facebook users gave us permission to access data on their use of Facebook so that it could be matched with their survey responses. We partnered with Facebook to match individual responses from the survey with profile information and computer logs of how those same people used Facebook services over a one-month period in November 2010 that overlapped when the survey was in the field.

A brief overview of social web trends that we can anticipate taking up increasing air-space over the next 12 months. Some trends (e.g. Big Data) have wider implications than 'social web' but are included for completeness.

"I don't quite recall how it happened anymore, but in September 2008, I wrote a post for the Enterprise 2.0 blog titled Social Media vs. Knowledge Management: A Generational War.  The post - probably the purest piece of deliberate flamebait I've ever written - went viral. Many of you found ribbonfarm via that post."

How do you meet the needs of your business and create a social intranet that people actually want to use? Read our 5 stage process to help you simply succeed.