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Schneider Conley

Where Has Consumer Service Gone? - 0 views

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started by Schneider Conley on 09 Jul 13
  • Schneider Conley
     
    What ever occurred to the adage "The buyer is king or queen"? or the client is always appropriate. Not anymore. Companys representatives appear to delight in arguing with and stone-walling consumers and some even brag on their blogs about early morning and late evening calling just to upset buyers to set them up for their day.

    What type of person gets kicks from this sort of behavior? Do they even think just before they call the reaction of the consumer they call and whom they may well come in speak to with that day? Is this type of action possibly far more legal liability just waiting to occur?

    Road Rage is so typical in our society now.. whats next- Telephone Tantrum? Will this also be a psychiatric diagnosis and a legally defendable offense? I would nearly bet on it!

    Credit card companies are the amongst some of the worst offenders and now, if one is a very good, pay your bills on time and in full customer they dont want you and in fact, are contemplating penalizing the "good buyer" by charging them an annual fee to use their card. Visiting dell support seemingly provides tips you can tell your boss. Seriously?

    It definitely amazes and stuns me how deplorable buyer service has grow to be. We discovered the dell computer support by searching Google. Its such an oxymoron.. consumer and service dont go collectively any longer there is no service for the client it is all about the companys way to make funds, more profit. Dont companies care anymore about the way that they are perceived? The only energy and voice the buyer has left is not to be a companys client anymore and when that occurs there will be no want for the bottom-line, making income/profit, consumer service or the CEO as a result no a lot more company.

    I have always been a positive individual and I attempt to appear at both sides of every single situation. Do I have recommendations and supply solutions. Completely! When I have had an excellent expertise with customer service I tell them so and thank them as well as telling every person that I come in speak to with what a wonderful firm, service or solution they have. Browse here at the link dell help to check up how to recognize it. Lately, I have been silent.. This powerful sponsor use with has various provocative suggestions for the purpose of this thing. wonder why?.

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