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The Baldrige is a set of criteria that assess a combination of three interrelated aspects common to all systems. It is first of all a measure of the capacity of various system components and connections. The Baldrige Criteria force us to assess the system components and determine how well they are working together to achieve the organization's goals. Baldrige is also a process for determining which components and which connections add value and which do not add value. Finally, Baldrige is a blueprint for guiding the development of a well-connected system capable of high performance.

The Baldrige Criteria, when fully implemented, result in a well-aligned, well-coordinated and integrated system of practices capable of meeting and exceeding the needs, expectations, and requirements of its stakeholders. 

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