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J Black

Why People Don't Like Video Chatting - TIME - 10 views

  • Only 34% of Skype calls even use video. And when Skype announced on Jan. 5 at the Consumer Electronics Show that we'll soon have videophones on our televisions, everyone went right back to talking about which booths gave out the best key-chain lights.
  • That's because Skype breaks the century-old social contract of the phone: we pay close attention while we're talking and zone out while you are.
  • But Skype requires me to look at you while you're talking, which is totally ridiculous. The only sci-fi show that understood this was Star Trek. Bones and Jim would use their flip phones to talk quickly about beaming or health issues. The only time they'd fire up the videophone was when a Klingon was sitting in a spaceship 20 yards away with guns pointed at them.
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  • people are not only uninterested in Skype, we're also not interested in talking on the regular phone. We want to TiVo our lives, avoiding real time by texting or e-mailing people when we feel like it. "Skype, which was the fantasy of our childhood, gets you back to sitting there and being available in that old-fashioned way. Our model of what it was to be present to each other, we thought we liked that," she said. "But it turns out that time shifting is our most valued product. This new technology is about control. Emotional control and time control."
  • Maybe all the stuff we thought we wanted in the future sucks. Flying cars would block our light, food pills would make Gordon Ramsey's screaming even more preposterous, and those moving sidewalks just give me another reason to hate fat people at airports. Far better is to have control over our most valuable commodity: time. Sure, we complain about being busy, but that's pretty great as long as we get to choose when we do things.
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