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"YouTube will rely more on machine learning and less on human reviewers during the coronavirus outbreak. Normally, algorithms detect potentially harmful content and send it to human reviewers for assessment. But these are not normal times, and in an effort to reduce the need for employees and contractors to come into an office, YouTube will allow its automated system to remove some content without human review."

"The platform's automated tools may have mistaken the visuals of the burning building for 9/11 footage, according to Vagelis Papalexakis, an assistant professor of computer science and engineering at the University of California, Riverside who studies machine learning used in similar systems."