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"Earlier this year, the consultancy PwC came under fire for developing a facial recognition tool that logs when employees are away from their computer screens while working from home."

"Twitter suffered a major security breach on Wednesday that saw hackers take control of the accounts of major public figures and corporations, including Joe Biden, Barack Obama, Elon Musk, Bill Gates, Jeff Bezos and Apple. The company confirmed the breach Wednesday evening, more than six hours after the hack began, and attributed it to a "coordinated social engineering attack" on its own employees that enabled the hackers to access "internal systems and tools"."

"Before Covid-19, many of us thought remote working sounded blissful. Now, employees across the world long for chats by the coffee machine and the whirr of printers"

"What wasn't publicly known until now is that Facebook actually ran experiments to see how the changes would affect publishers-and when it found that some of them would have a dramatic impact on the reach of right-wing "junk sites," as a former employee with knowledge of the conversations puts it, the engineers were sent back to lessen those impacts. As the Wall Street Journal reported on Friday, they came back in January 2018 with a second iteration that dialed up the harm to progressive-leaning news organizations instead."

"Employers argue they make considerable savings on real estate when workers shift from office to home work. However, these savings result from passing costs on to workers. Unless employees are fully compensated, this could become a variant of what urban theorist Andy Merrifield calls parasitic capitalism, whereby corporate profits increasingly rely on extracting value from the public - and now personal - realm, rather than on generating new value."

"A surveillance startup in Silicon Valley is being accused of sexism and discrimination after a sales director used the company's facial recognition system to harass female workers. Verkada, which was valued in January at $1.6 billion, equips its office with its own security cameras. "

"According to a report by Sophos, malware and spam are on the rise on social networks such as Twitter, MySpace, Facebook and LinkedIn. In the last year, 57% of users report they have been spammed via social networking sites, an increase of 70.6% compared to last year. Furthermore, 36% of users claim they've been sent malware via social networking sites, which is a rise of 69.8% from last year. On the other hand, CEOs of companies are concerned that their employees' usage of social networks is posing a security risk for their company. Sophos has surveyed more than 500 organizations, discovering that 72% of them think social networks are a danger for their companys, with 60% of them tagging Facebook as the biggest security risk, followed by MySpace, Twitter and LinkedIn. Graham Cluley, senior technology consultant for Sophos, says that Facebook is the biggest threat because it's the biggest social network out there, but he also places some of the blame on Facebook's own privacy rules. "When Facebook rolled-out its new recommended privacy settings late last year, it was a backwards step, encouraging many users to share their information with everybody on the internet," he says. Interestingly enough (and contrasted to some of the reports we've seen lately), Cluley thinks that simply barring access to Facebook is not the solution. "Social networks can be an essential part of the business mix today," he says, "and the answer is not to bar staff from participating in them but to apply some 'social security' instead.""

"Costco customers at four of the retailer's Chicago-area warehouses may have had their payment information compromised after employees discovered five card-skimming devices during routine PIN pad inspections at the end of August. "We promptly removed the skimmers, notified law enforcement, and engaged a forensics firm to analyze the devices," A Costco spokesperson told FOX Business in a statement. "It appears that these skimmers had the ability to capture information on the magnetic stripe of a payment card, including name, card number, expiration date, and CVV.""

"The software tracks how long a document is open, how the employee uses the document and logs the time as work. Weeks later, the company said an analysis "identified irregularities between her timesheets and the software usage logs". While Besse told the tribunal she found the program "difficult" and worried it didn't differentiate between work and personal use, the company demonstrated how TimeCamp automatically makes those distinctions, separating time logs for work from activities such as using the laptop to stream movies and television shows."

"Amazon is to pay $25m (£20m) to settle allegations that it violated children's privacy rights with its Alexa voice assistant. The company agreed to pay the US Federal Trade Commission (FTC) after it was accused of failing to delete Alexa recordings at the request of parents. It was found to have kept hold of sensitive data for years. Amazon's doorbell camera unit Ring will also pay out after giving employees unrestricted access to customers' data."

"Google, which recently laid off thousands of employees globally, is now laying off the robots that cleaned cafeterias at its headquarters. A report by Wired recently said that Alphabet's "Everyday Robots" project - a unit under Google's experimental X laboratories - has been shut down by Google's chief executive officer (CEO) Sundar Pichai."

"In short, Klarna offers shoppers something similar to a store credit card - rather than paying $500 now, you might split it into 12 payments with a micro-loan from Klarna that gets issued within minutes. The e-commerce provider then pays Klarna a fee (usually around 6 percent, higher than what they'd pay for a Visa or Mastercard transaction, but still a good deal if it makes it easier for the customer to buy the product). As you might imagine, Klarna has lots of customers and those customers have a lot of questions. This means they hire lots of customer service representatives. And those customer service reps are the first major, public casualty in the conflict between AI and human jobs."

"Of all the disturbing parts of this @CaseyNewton piece about Facebook content reviewers -- and there are many -- the one about people slowly coming to believe the conspiracy theories sticks with me https://t.co/ulDx3PEaWa"

"But its "surprising accuracy" was "very concerning". Questioned about this, he said that a database using facial recognition technology was unlikely to be a service that the company would create, but went on to say that "some company … is going to cross that line"."

"Some have argued for much greater policing of content online, and companies like Facebook, YouTube, and Twitter have talked about hiring thousands to staff up their moderation teams.8 8. April Glaser, Want a Terrible Job? Facebook and Google May Be Hiring,Slate (Jan. 18, 2018), https://slate.com/technology/2018/01/facebook-and-google-are-building-an-army-of-content-moderators-for-2018.html (explaining that major platforms have hired or have announced plans to hire thousands, in some cases more than ten thousand, new content moderators).On the other side of the coin, companies are increasingly investing in more and more sophisticated technology help, such as artificial intelligence, to try to spot contentious content earlier in the process.9 9. Tom Simonite, AI Has Started Cleaning Up Facebook, But Can It Finish?,Wired (Dec. 18, 2018), https://www.wired.com/story/ai-has-started-cleaning-facebook-can-it-finish/.Others have argued that we should change Section 230 of the CDA, which gives platforms a free hand in determining how they moderate (or how they don't moderate).10 10. Gohmert Press Release, supra note 7 ("Social media companies enjoy special legal protections under Section 230 of the Communications Act of 1934, protections not shared by other media. Instead of acting like the neutral platforms they claim to be in order obtain their immunity, these companies have turned Section 230 into a license to potentially defraud and defame with impunity… Since there still appears to be no sincere effort to stop this disconcerting behavior, it is time for social media companies to be liable for any biased and unethical impropriety of their employees as any other media company. If these companies want to continue to act like a biased medium and publish their own agendas to the detriment of others, they need to be held accountable."); Eric Johnson, Silicon Valley's Self-Regulating Days "Probably Should Be" Over, Nancy Pelosi Says, Vox (Apr. 11, 2019), https:/

"After a decade or so of the general sentiment being in favor of the internet and social media as a way to enable more speech and improve the marketplace of ideas, in the last few years the view has shifted dramatically-now it seems that almost no one is happy. Some feel that these platforms have become cesspools of trolling, bigotry, and hatred.1 1. Zachary Laub, Hate Speech on Social Media: Global Comparisons, Council on Foreign Rel. (Jun. 7, 2019), https://www.cfr.org/backgrounder/hate-speech-social-media-global-comparisons.Meanwhile, others feel that these platforms have become too aggressive in policing language and are systematically silencing or censoring certain viewpoints.2 2. Tony Romm, Republicans Accused Facebook, Google and Twitter of Bias. Democrats Called the Hearing 'Dumb.', Wash. Post (Jul. 17, 2018), https://www.washingtonpost.com/technology/2018/07/17/republicans-accused-facebook-google-twitter-bias-democrats-called-hearing-dumb/?utm_term=.895b34499816.And that's not even touching on the question of privacy and what these platforms are doing (or not doing) with all of the data they collect."

"Remote surveillance software like Sneek, also known as "tattleware" or "bossware", represented something of a niche market pre-Covid. But that all changed in March 2020, as employers scrambled to pull together work-from-home policies out of thin air. In April last year, Google queries for "remote monitoring" were up 212% year-on-year; by April this year, they'd continued to surge by another 243%."