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"Unskilled manual laborers have felt the pressure of automation for a long time - but, increasingly, they're not alone. The last few years have been a bonanza of advances in artificial intelligence. As our software gets smarter, it can tackle harder problems, which means white-collar and pink-collar workers are at risk as well. Here are eight jobs expected to be automated (partially or entirely) in the coming decades. Call Center Employees call-center Telemarketing used to happen in a crowded call center, with a group of representatives cold-calling hundreds of prospects every day. Of those, maybe a few dozen could be persuaded to buy the product in question. Today, the idea is largely the same, but the methods are far more efficient. Many of today's telemarketers are not human. In some cases, as you've probably experienced, there's nothing but a recording on the other end of the line. It may prompt you to "press '1' for more information," but nothing you say has any impact on the call - and, usually, that's clear to you. But in other cases, you may get a sales call and have no idea that you're actually speaking to a computer. Everything you say gets an appropriate response - the voice may even laugh. How is that possible? Well, in some cases, there is a human being on the other side, and they're just pressing buttons on a keyboard to walk you through a pre-recorded but highly interactive marketing pitch. It's a more practical version of those funny soundboards that used to be all the rage for prank calls. Using soundboard-assisted calling - regardless of what it says about the state of human interaction - has the potential to make individual call center employees far more productive: in some cases, a single worker will run two or even three calls at the same time. In the not too distant future, computers will be able to man the phones by themselves. At the intersection of big data, artificial intelligence, and advanced

"Those changes happened relatively slowly, but it seems to me that employment disruption is accelerating. A large reason for this is that what used to be a room-sized super computer now fits in my pocket. Over the last two decades, I have observed a fundamental change in how we can apply advanced algorithms to sensing and controlling systems-the kinds of technology that enable more sophisticated robotic manufacturing. I can remember discussing various algorithms and believing they were well beyond what we could ever implement. Now these same algorithms are considered elementary. They are just some of the changes that have fueled the revolution in manufacturing."

"YouTube will rely more on machine learning and less on human reviewers during the coronavirus outbreak. Normally, algorithms detect potentially harmful content and send it to human reviewers for assessment. But these are not normal times, and in an effort to reduce the need for employees and contractors to come into an office, YouTube will allow its automated system to remove some content without human review."

"Vast sums are being spent by governments across the industrialized and developing worlds on automating poverty and in the process, turning the needs of vulnerable citizens into numbers, replacing the judgment of human caseworkers with the cold, bloodless decision-making of machines. "

"EFF's Legal Director Corynne McSherry offers five lessons to keep in mind: 1. (Lots of) mistakes will be made: copyright takedowns result in the removal of tons of legitimate content. 2. Robots won't help: automated filtering tools like Content ID have been a disaster, and policing copyright with algorithms is a lot easier than policing "bad speech." 3. These systems need to be transparent and have due process. A system that allows for automated instant censorship and slow, manual review of censorship gives a huge advantage to people who want to abuse the system. 4. Punish abuse. The ability to censor other peoples' speech is no joke. If you're careless or malicious in your takedown requests, you should pay a consequence: maybe a fine, maybe being barred form using the takedown system. 5. Voluntary moderation quickly becomes mandatory. Every voluntary effort to stem copyright infringement has been followed by calls to make those efforts mandatory (and expand them)."

"Facebook announced late Friday that it had eliminated jobs in its trending module, the part of its news division where staff curated popular news for Facebook users. Over the weekend, the fully automated Facebook trending module pushed out a false story about Fox News host Megyn Kelly, a controversial piece about a comedian's four-letter word attack on rightwing pundit Ann Coulter"

"The platform's automated tools may have mistaken the visuals of the burning building for 9/11 footage, according to Vagelis Papalexakis, an assistant professor of computer science and engineering at the University of California, Riverside who studies machine learning used in similar systems."

"White-collar workers, armed with college degrees and specialized training, once felt relatively safe from automation. But recent advances in A.I. and machine learning have created algorithms capable of outperforming doctors, lawyers and bankers at certain parts of their jobs. And as bots learn to do higher-value tasks, they are climbing the corporate ladder."

"Facebook's gol' durn algorithm is acting up again, say humans working at Meta, who apparently have no control over the automated system that approved ads calling for the murder of Brazilian President Luiz Inacio Lula da Silva and his children."

"The dark forest theory of the web points to the increasingly life-like but life-less state of being online. Most open and publicly available spaces on the web are overrun with bots, advertisers, trolls, data scrapers, clickbait, keyword-stuffing "content creators," and algorithmically manipulated junk. It's like a dark forest that seems eerily devoid of human life - all the living creatures are hidden beneath the ground or up in trees. If they reveal themselves, they risk being attacked by automated predators."

"Analyst Brian Nowak estimates that the AI technology will have a $4.1 trillion economic effect on the labor force - or affect about 44% of labor - over the next few years by changing input costs, automating tasks and shifting the ways companies obtain, process and analyze information. Today, Morgan Stanley pegs the AI effect at $2.1 trillion, affecting 25% of labor. "We see generative AI expanding the scope of business processes that can be automated," he wrote in a Sunday note. "At the same time, the input costs supporting GenAI functionality are rapidly falling, enabling a strongly expansionary impact to software production. As a result, Generative AI is set to impact the labor markets, expand the enterprise software TAM, and drive incremental spend for Public Cloud services.""

"Tufekci describes how insurgent, democratic movements were early arrivals to the internet, and how clumsy authoritarians' attempts to fight them by shutting the net down only energized their movements. But canny authoritarians mastered the platforms, figuring out how to game their automated algorithms to upvote their messages, and how to game their moderation policies to banish their adversaries."

"So they trained a deep-learning neural net on tons of examples of deepfaked videos, and produced a model that's better than any previous automated technique at spotting hoaxery. (Their paper documenting the work is here.)"

"The point of creating this vast portfolio of digital gun art is to feed an algorithm made to detect a firearm as soon as a security camera catches it being drawn by synthetically creating tens of thousands of ways each gun may appear. Arcarithm is one of several companies developing automated active shooter detection technology in the hopes of selling it to schools, hotels, entertainment venues and the owners of any location that could be the site of one of America's 15,000 annual gun murders and 29,000 gun injuries."

"If you've been job hunting recently, chances are you've interacted with a resume robot, a nickname for an Applicant Tracking System, or ATS. In its most basic form, an ATS acts like an online assistant, helping hiring managers write job descriptions, scan resumes and schedule interviews. As artificial intelligence advances, employers are increasingly relying on a combination of predictive analytics, machine learning and complex algorithms to sort through candidates, evaluate their skills and estimate their performance. Today, it's not uncommon for applicants to be rejected by a robot before they're connected with an actual human in human resources. The job market is ripe for the explosion of AI recruitment tools. Hiring managers are coping with deflated HR budgets while confronting growing pools of applicants, a result of both the economic downturn and the post-pandemic expansion of remote work. As automated software makes pivotal decisions about our employment, usually without any oversight, it's posing fundamental questions about privacy, accountability and transparency."

"Automated decision-making is appealing to businesses as it can save time and eliminate human emotional volatility. "People have a bad day and it then colors their perception of the world and they make different decisions. In a hedge fund that's a big deal," he added."

"It is building a new robotics laboratory at Milton Park near Oxford, focused on the automation of chemistry and biology to accelerate drug development and its declared goal is "drugs designed by AI, made by robot"."