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In case of overbookings, they delegate the orders to other taxi companies with which they have established trusted business relationships. Collaboration is also established for longer distance trips to find, for most of the time, a fare for both directions.

This trust implies that the car company will not misuse this information nor share it freely with others.

The AutoTAXI platform features interactive terminals mounted on the dashboard for driver access and on seat backs for passengers. Driver-centric services include job dispatch, Global Positioning System (GPS) navigation, black box, taxi alarm monitoring service and speeding alert. For passengers, the multimedia platform gives access to coupons, news, entertainment, real time location