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Carri Bugbee

Is Your Company's Diversity Training Making You More Biased? - 0 views

  • Why, then, does it spark a backlash? The answer has to do with biases deeply entrenched in most people’s patterns of thinking — attitudes not about race or gender per se, but about the nature of autonomy and choice, and about group membership. The political conflicts around “political correctness” and inclusiveness stem from the same cognitive issues.
  • Diversity training involves hiring practices and helps ensure legal compliance. Inclusion training focuses on creating the kind of unbiased atmosphere and broad leadership opportunities that will attract diverse employees to stay.
  • All of these programs directly address the problem of bias. But the unfortunate truth is that you can’t eliminate bias simply by outlawing it. Most people don’t like being told what to believe, and anything that feels like pressure to think a certain way makes people want to do the opposite.
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  • In a study published in 2011, “Ironic Effects of Antiprejudice Messages,” participants were divided into two groups — an autonomy group and a control group — and asked to read a brief antiprejudice essay.
  • Participants who read the autonomy essay displayed less prejudice, as expected. But participants who read the control essay tended to test as more prejudiced than they had before. Reading the demands set off what the researchers called a “counterresponse to threatened autonomy”: a backlash. In other words, employees need to feel that they’re freely choosing to be nonprejudiced, not that they’re having it forced upon them.
  • Backlash is also triggered by the message that differences among people are valuable. There is a deeply tribal aspect of human nature that reacts negatively to this message
  • Studies have shown that when countries pursue multiculturalism policies, many people become more racist and more hostile toward immigrants. Laboratory studies have also shown that watching a video celebrating multiculturalist values can increase viewers’ levels of prejudice against immigrants.
  • people with authoritarian personalities — those valuing strong and forceful control of situations and society — tend to become more racist when faced with the inclusion message, not less. “Well-meaning programs celebrating multiculturalism…might aggravate more than educate, might intensify rather than diminish, intolerance,”
  • In short, when people perceive one another as members of the same in-group, racial bias — and possibly other forms of bias against groups of people — tends to melt away. Thus, the way to increase inclusion in the workplace is to make everyone feel like they’re part of the same team.
Carri Bugbee

The Ways Tech Companies Alienate Women - The New York Times - 0 views

  • at least one small component of this problem is immediately solvable: Many companies are alienating the qualified women who want to work for them, and who they want to hire, during the interview process itself.
  • While Silicon Valley companies are enthusiastically putting money into STEM programs in schools and nonprofits focused on diversity, with the goal of creating a richer pipeline of talent in 10 years, they’re missing opportunities to make simple, immediate improvements by changing how they communicate with women who are sitting across the table from them now.
  • here’s how it usually goes in the introductory meeting: A well-meaning executive boasts that his company has been financially supporting a number of nonprofit coding organizations that aim to train female engineers. He tells us he’ll have a booth at the Grace Hopper conference, the largest annual gathering of women in tech. He complains about how hard it is to “move the needle” on diversity numbers, especially when a staff is in the thousands.
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  • what the executives don’t give as much thought to are some of the simplest determinants of how successful a company will be in hiring diverse candidates. Will women have any input in the hiring process? Will the interview panels be diverse? Will current female employees be available to speak to candidates about their experiences? Many times, the answer to each of these questions is no, and the resistance to make simple changes in these areas is striking.
  • We have to tell these companies to talk just as proudly about their parental-leave policies, child-care programs and breast-pumping rooms. At the very least, they need to communicate that their workplaces have cultures where women are valued. They need to show they’re not places where attitudes like that of the now-infamous Google engineer who wrote a memo questioning women’s fitness for tech jobs dominate.
  • executives balk at my suggestions and even wonder if explicitly talking about the place of women is sexist. But I remind them that when it comes to gender, they have to play catch-up, after long histories of eroding trust
  • Silicon Valley companies are in love with themselves and don’t understand why the love isn’t always returned by the few women to whom they extend employment offers.
  • I’m often asked which companies are getting diversity and inclusion right in Silicon Valley and across the country. Most aren’t.
Carri Bugbee

Google Employee Memo: Read YouTube CEO Susan Wojcicki's Response | Fortune.com - 0 views

  • “Mom, is it true that there are biological reasons why there are fewer women in tech and leadership?”That question, whether it’s been asked outright, whispered quietly, or simply lingered in the back of someone’s mind, has weighed heavily on me throughout my career in technology.
  • Time and again, I’ve faced the slights that come with that question. I’ve had my abilities and commitment to my job questioned. I’ve been left out of key industry events and social gatherings. I’ve had meetings with external leaders where they primarily addressed the more junior male colleagues. I’ve had my comments frequently interrupted and my ideas ignored until they were rephrased by men.
  • I thought about the women at Google who are now facing a very public discussion about their abilities, sparked by one of their own co-workers. I thought about the women throughout the tech field who are already dealing with the implicit biases that haunt our industry (which I’ve written about before), now confronting them explicitly. I thought about how the gender gap persists in tech despite declining in other STEM fields, how hard we’ve been working as an industry to reverse that trend, and how this was yet another discouraging signal to young women who aspire to study computer science.
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  • Google obviously stands by the right that employees have to voice, publish or tweet their opinions. But while people may have a right to express their beliefs in public, that does not mean companies cannot take action when women are subjected to comments that perpetuate negative stereotypes about them based on their gender
Carri Bugbee

Anita Hill: Class Actions Could Fight Discrimination in Tech - The New York Times - 0 views

  • The recent leak of a Google engineer’s screed against the company’s diversity initiatives is a reminder that the notion of Silicon Valley as the seat of human progress is a myth — at least when it comes to the way the women behind the latest in technology are treated.The tech industry is stuck in the past, more closely resembling “Mad Men”-era Madison Avenue or 1980s Wall Street than a modern egalitarian society. It may take the force of our legal system to change that.
  • While the document may be unusual in its explicit embrace of this kind of backward thinking, the attitudes that underlie it are nothing new in Silicon Valley.
  • Sadly, these types of cases represent only one element of the industrywide discrimination against women in tech. There’s also an alarming gap in pay and promotions, which has devastating effects on women’s careers.
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  • In the tech industry, women under 25 earn on average 29 percent less than their male counterparts. Women of all ages receive lower salary offers than men for the same job at the same company 63 percent of the time. They hold only 11 percent of executive positions at Silicon Valley companies and own only 5 percent of tech start-ups. Only 7 percent of partners at the top 100 venture capital firms are women. It is no wonder that the rate at which women quit tech jobs (41 percent) is more than twice as high as the corresponding rate for men.
  • By and large, women are the only ones distressed by such dynamics. Eighty-two percent of men working for start-ups agree that their companies already spend the “right amount of time” addressing diversity. Nearly half of women — 40 percent — disagree, saying inadequate time is devoted.
  • We can’t afford to wait for the tech industry to police itself — and there are few indications that it will ever do so. Consider what lawyers for Google said in May, in testimony in a suit alleging wage discrimination against women: It would be too burdensome for the company to collect data on salaries.
  • t’s hard to foresee serious government intervention coming from the current administration. Nor can we wait for bad press and shareholder class actions to force out negligent chief executives responsible for cultures of inequality.Instead, women in the industry should collectively consider their legal options. Top among these would be class-action discrimination cases against employers.
  • The tech sector is not the first white-collar “boys’ club” to demand an industrywide correction. In the 1990s, Wall Street firms faced a slew of class-action discrimination lawsuits.
  • The lesson of these cases is clear: Class-action lawsuits can force industrywide change, even in the most entrenched, male-dominated industries.
  • Women in tech no doubt have hurdles to bringing class-action lawsuits, including the requisite preponderance of statistical evidence and the prevalence of confidentiality clauses and arbitration agreements, which are, in effect, designed to pre-empt class actions. But this challenge doesn’t mean the suits cannot be brought, or won. This is a route that the women of Silicon Valley should consider, especially if regulation is not an immediate and viable solution.
  • Advancing women’s equality, which includes minimizing the gender gap in labor force participation, holds the potential to add $12 trillion to global G.D.P. by 2025.
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