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graham hughes

The Three-E Strategy for Overcoming Resistance to Technological Change (EDUCAUSE Quarterly) | EDUCAUSE - 0 views

  • new ways to employ technology
  • Technology must be easy and intuitive to use for the majority of the user audience—or they won’t use it.
    • Mel Renfrew
       
      This works
  • a lot of it doesn’t get used effectively
  • ...3 more annotations...
  • we often fail to see how intimidating technology can be to the user community.
  •  If you just build it, they won’t come—you need to    shape users’ behavior by acknowledging their world view rather than your own as a technology implementer
  •    If you just build it, they won’t come—you need to     shape users’ behavior by acknowledging their world view rather than your own as a technology implementer
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    Strategy for Overcoming Resistance to Technology
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