Pentagon Official Questions U.S. Message to Muslims - NYTimes.com - 0 views
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The chairman of the Joint Chiefs of Staff has written a searing critique of government efforts at “strategic communication” with the Muslim world, saying that no amount of public relations will establish credibility if American behavior overseas is perceived as arrogant, uncaring or insulting.
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most strategic communication problems are not communication problems at all,” he wrote. “They are policy and execution problems. Each time we fail to live up to our values or don’t follow up on a promise, we look more and more like the arrogant Americans the enemy claims we are.”
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“That’s the essence of good communication: having the right intent up front and letting our actions speak for themselves,” Admiral Mullen wrote. “We shouldn’t care if people don’t like us. That isn’t the goal. The goal is credibility. And we earn that over time.”
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