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Anonymous Video Analytics to obtain accurate audience measurement data, gauging gender and approximate age of person in front of it.

The tools for integrating content into multichannel simply aren't there today as far as I can tell. Has to cross CMS, catalog / inventory, social, and mobile. Argues for an API / content & data bus approach. "Clearly the new frontier for retailers is to figure out how to integrate data and content dynamically into the site experience, and move past the realm of thinking of search, navigation and merchandising as just leveraging product data from their e-commerce platforms. This comes with recognizing that in the world of online retailing, the content that customers value has evolved rapidly in the past few years. Though important, online content is no longer just about product catalog data such as features, pricing and special offers. Compared to even a year ago, consumers now demand much richer types of interactive and social content - user reviews, articles, buying guides and video content. Shoppers want all of this data at their fingertips to determine that they've found the best product."

Jeremy Gutsche was recently interviewed on BNN for his views on how retailers are bringing interactive concepts into their advertisements and campaigns, giving their target audiences a say on what makes it to production for sales both in-store and online.

This is a great example of interaction and what's possible today on an experimental basis with a standard toolchain.