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The experience I have found is that Unversity lecturers, preservice students and schools (the majority, not the minority) are struggling to understand how to use technologies such as whiteboards in an effective manner. The typical response for change in institutions is to push the technology not the pedagogy. Also, not sure of the percentage of casual teachers, high I believe, is that they go from school to school, where some have smartboards, some promethean and other various models. Where does the education for technology start? In the schools, the universities, the student? or the manufacture who puts out promotional material on the web, hoping this will transfuse into the teachers time poor memory of lesson plans.