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In most agencies, holding customers accountable seems to be one of the bigger frustrations. Have you ever thought or said "why is it always our fault when a customer has a loss that is not covered? They knew that they didn't have that coverage." For agents serious about minimizing the potential of their agency facing an E&O claim, achieving a high level of customer accountability is a great goal to strive for. To achieve this goal may require some hard work and some new initiatives. Documentation is a key but documentation is more than just words in the system. Any agency will be hard pressed to hold their customers accountable without a file that is well documented. However, documentation by itself will not get it done. Agents need to fully understand that when an E&O claim happens, the E&O carrier will look to secure the actual file in question (paper or electronic) to see what it looks like and what it contains. Solid documentation that is handled promptly, is accurate and professional will make the E&O carrier's job much easier. Conversely, a file with sketchy documentation could prove to be a problem in an E&O matter. Effective handling of client interactions is very important. Every day, customers are asking questions, modifying coverages, etc. The questions (and the answers provided) should be fully documented in the agency management system. In addition, requests to delete or decline coverage or to modify coverage in some manner should be documented as well. But documentation only in the system may not be enough. The agency should have a procedure for confirming / memorializing the discussion. Without this, mistakes can occur. Possibly, what the agency heard is not what the customer requested or possibly what the customer advised is not what they really meant. Let's take the scenario that the agency has provided a personal lines umbrella proposal and the customer calls to advise your agency that they are not going to purchase this coverage. W

Today merchant accounts are available for a number of financial situations including bankruptcy. Covered under the spectrum of a high risk account, bankruptcy is special type of risk which a regular merchant account provider will not approve.

Today merchant accounts are available for a number of financial situations including bankruptcy. Covered under the spectrum of a high risk account, bankruptcy is special type of risk which a regular merchant account provider will not approve.

Need high risk merchant accounts or Internet merchant accounts? That we speak with Amslv.com about opening a new domestic merchant account.

At times, merchants are not able to even pay fees, fines and charge backs associated with their merchant accounts.The average ticket is generally a simple way to predict the risk associated with a merchant account, account activity and interchange fees.

Moto account is same as an internet merchant account. In both cases a physical credit card is not mandatory in most of the cases also called as CNP which is short for cardholder not present processing solutions.

Moto account is same as an internet merchant account. In both cases a physical credit card is not mandatory in most of the cases also called as CNP which is short for cardholder not present processing solutions.

Internet merchant accounts cannot be substitutes for Phone Order Accounts. The following article discusses the importance of merchant accounts for payment processing though phone, fax or mail.

This article shows the subordinate of the high risk merchant account is the high volume merchant account, which is ascribed to businesses with a high sales cap.

Although MOTO merchant accounts are very much like traditional Internet Merchant Accounts, there is more to them that can be highly helpful to you as a merchant. Read on to find out what!

Offshore merchant accounts are an attractive option for high risk merchants to get approved for a merchant account.

Moto merchant accounts are very similar to the #online merchant accounts that you will surely be familiar with.

This article shows the MOTO Merchant account is very similar to a conventional IMA or internet merchant account.

This article shows high risk merchant accounts are specially intended for newly started businesses and many have already benefited from them. Here we mention some more advantages of these accounts.

Have you been using a low or high risk merchant account? Are you aware of the various fees involved? Let's find out.

This article shows You'll notice a constantly growing number of high-risk businesses that either require or already have high-risk merchant accounts.

Periodic payments towards a recurring merchant account are serving the growth potential of businesses worldwide.

The travel business is a big market that is always entitled to risk. So, it becomes essential for all the travel businesses to opt for merchant accounts.

We provide third party options to businesses that are not willing to have their own merchant accounts.

As important and crucial it is to get the right kind of merchant account for your business, equally important is to have a high volume option attached to it.

This article shows the merchant accounts can often define the way your business performs, and it this therefore essential to understand the advantages high risk merchant services provide.