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A since deceased, highly-regarded fellow faculty member, Anthony (Tony) Athos, occasionally sat on a bench on a nice day at the Harvard Business School, apparently staring off into space. When asked what he was doing, ever the iconoclast, he would say, "Nothing." His colleagues, trained to admire and teach action, would walk away shaking their heads and asking each other, "Is he alright?" It is perhaps no coincidence that Tony often came up with some of the most profound insights at faculty meetings and informal gatherings. This story captures much of the sense of the responses to this month's question about why managers don't think deeply. The list of causes was much longer than the list of proposed responses. But in the process, some other questions were posed. Ben Kirk kicked off the list of reasons for the phenomenon when he commented, "… what rises to the top levels are very productive and very diligent individuals who tend not to … reflect and are extremely efficient at deploying other people's ideas," implying that this type of leader is not likely to understand, encourage, or recognize deep thinking in others. Adnan Younis added the possibility that "… managers are not trained for it." Dianne Jacobs cited the possibility that persisting assumptions borne out of success serve as "roadblocks to act on needed change" (proposed by those who engage in deep thinking?). Ulysses U. Pardey, whose comment triggered my recollection of Tony Athos, wrote that "Time-for-thinking is a special moment which can be resource consuming and an unsafe activity …" (Fortunately, Athos held a tenured position in an academic organization.) A number of comments alluded to the triumph of bureaucracies and large organizations over deep thinking. As Lorre Zuppan said, "I think Jeff Immelt's efforts to protect deep thinking reflect a nice sentiment but … If his team could carry the ball, would he need to announce that he's protecting it?" Tom Henkel was more succinct: "Ther

WWW.OFFICE.COM/SETUP BLOGS: PROBLEM www.office.com/setup Blogs: You are trying to install MS Office patches but you get an error message - "Office Update Error". www.office.com/setup CAUSE When the office compatibility pack version is incompatible. Due to errors specific to some MS Office patches. RESOLUTION Install Compatibility Pack 2007 SP2: When you install patches pertaining to Office 2007 SP1 and SP2 in computers that have Office 2007 Gold installed, you should first install Office Combatibility Pack 2007 SP2 prior to installing these patches. For Specific Error Cases: Send the following to Support Team, for issue resolution Zip of the %windows%\temp\hotfix folder Agent logs pertaining to the computers where the patch is being installed. Applies to: Patch Deployment, Patch Installation Failure, Patch Installation Error, MS Ofiice Patch Error Keywords: Patch Installation, Patch Management, Patch Deployment Error, Patch Installation Failure, Office Update Error

The Brave Unicorn is a five star book sold on Amazon teaches kids that failure is not the end, but the beginning. The ebook is filled with pop culture references and fun to read.

www.office.com/setup Blogs: ML Gomes is getting a new PC running Windows 8, and wants to know which version of Microsoft Office is best for her needs Microsoft office - www.office.com/setup Blogs Which version of Microsoft Office is best with Windows 8? Photograph: Justin Sullivan/Getty Images Which version of Microsoft Office should I use on Windows 8? I am buying a new laptop and need to use Outlook. ML Gomes Microsoft usually brings out new versions of Office to match new versions of Windows, and Windows 8 is no exception. The new Office 2013 is designed to work with Windows 8, and both have a similar modern styling that puts the emphasis on your content rather than Microsoft's software. Also, both are designed to work with cloud (online) services, particularly Microsoft's SkyDrive. However, other things have changed now that Microsoft is not a software company but a cloud-based "devices and services company". As chief executive Steve Ballmer said last year, this "impacts how we run the company, how we develop new experiences, and how we take products to market for both consumers and businesses." Under the old system, you could buy a copy of Microsoft Office on DVD, and use it without an internet connection. Under the new system, you buy a Product Key, which is 25 alphanumeric characters long. Entering the code online enables you to download your copy of Office, or activate a free trial version pre-installed on your new PC. FREE OFFICE WEB APPS The good news is that under the new system, most home users don't need to pay anything for Microsoft Office: they can use the free, cloud-based service in the form of Microsoft Office web apps. Sign up for an email address at Outlook.com, and you get free web-based email, a contacts book (People), a calendar, and 7GB of online storage in SkyDrive. (Outlook.com has replaced Hotmail, so you can use a Hotmail address, if you already have one.) Log on, click SkyDrive, and you can create and edit files in the four main Of

www.office.com/setup Blogs: Microsoft Office 2016 Landed in late September, and it brought a number of changes with it. On the slightly less-exciting side are the transformations to the update system. Microsoft Office 2016 will be running an auto-update feature, similar to Windows 10, as well as a number of different servicing branches, also similar to the new operating system. Let's explore what that means for your Office 2016 installation. OFFICE 2016 UPDATE Since the September 22 release, Microsoft has likely fielded thousands of questions regarding the new Office update system. One of the most pertinent will concern Office 2016 adoption of the somewhat overbearing Windows 10 auto-update system. Office 2016 logo - www.office.com/setup The Office 2016 system will use a similar style to the Windows 10 update branches, locking those with Office 2016 into a cycle of updates depending on their version. The branches are: Current Branch (CB): features monthly updates, potentially including new and/or improved features, security patches, and non-security bug fixes. Current Branch for Business (CBB): features a four-monthly update schedule, with the same content as the current branch, delivered slowly to enable any preceding issues to be alleviated. Failure to install the CB updates will, as with Windows 10, result in a severance from scheduled security updates rendering consumers vulnerable to attack. CBB works slightly differently: business will be able to defer one four-month update, but must pick up the next offering or face the same perilous fate. It is one thing to pressure home users, but forcing businesses to update lest Microsoft expose them to vulnerabilities is another. Furthermore, there will be no Long Term Servicing Branch equivalent, the Windows 10 branch eschewing all but security patches over long periods of time. IS IT YOUR TURN TO UPDATE? The combination of Office 365 Business, Office 365 ProPlus, Office 365 Home, Personal, and University, pl