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A since deceased, highly-regarded fellow faculty member, Anthony (Tony) Athos, occasionally sat on a bench on a nice day at the Harvard Business School, apparently staring off into space. When asked what he was doing, ever the iconoclast, he would say, "Nothing." His colleagues, trained to admire and teach action, would walk away shaking their heads and asking each other, "Is he alright?" It is perhaps no coincidence that Tony often came up with some of the most profound insights at faculty meetings and informal gatherings. This story captures much of the sense of the responses to this month's question about why managers don't think deeply. The list of causes was much longer than the list of proposed responses. But in the process, some other questions were posed. Ben Kirk kicked off the list of reasons for the phenomenon when he commented, "… what rises to the top levels are very productive and very diligent individuals who tend not to … reflect and are extremely efficient at deploying other people's ideas," implying that this type of leader is not likely to understand, encourage, or recognize deep thinking in others. Adnan Younis added the possibility that "… managers are not trained for it." Dianne Jacobs cited the possibility that persisting assumptions borne out of success serve as "roadblocks to act on needed change" (proposed by those who engage in deep thinking?). Ulysses U. Pardey, whose comment triggered my recollection of Tony Athos, wrote that "Time-for-thinking is a special moment which can be resource consuming and an unsafe activity …" (Fortunately, Athos held a tenured position in an academic organization.) A number of comments alluded to the triumph of bureaucracies and large organizations over deep thinking. As Lorre Zuppan said, "I think Jeff Immelt's efforts to protect deep thinking reflect a nice sentiment but … If his team could carry the ball, would he need to announce that he's protecting it?" Tom Henkel was more succinct: "Ther

Part of the thrill of working for the Office Division is the opportunity to tackle thorny business issues on behalf of our customers while providing them with a road map for the future. That may be why an interesting article caught my attention this week. In it, the author examined some of the investments Microsoft is making in the unified communications space. While I didn't agree with all of the conclusions it contained, the article certainly underscored the interest in communications and collaboration and how to make people more productive. Communicating and collaborating with others is really at the heart of what we do every day. Whether at work or at home, people have the need to make meaningful connections with one another. Compounding that need are the realities of the world we live in where instant access to information is expected, friends and coworkers are scattered across geographies and many adults are juggling multiple mobile devices. At Microsoft, we believe technology isn't the problem to these complexities, it's the answer. We're committed to providing capabilities that help people make sense of it all and to do so in a way that is intuitive, barrier free and agnostic to the devices on which we rely. We're incredibly proud of the fact that our long term-term vision for communications and collaboration not only marries the best of the cloud and the desktop, it's a holistic approach that spans "from the living room to the boardroom" placing people at the center of everything we do. Our communication and collaboration vision comes to life utilizing client and cloud assets, including Lync, Skype, Yammer, Outlook and SharePoint. These tools are enabling enterprise social capabilities, HD video conferencing and document collaboration as part of a highly secured, reliable and extensible platform. At the risk of looking geeky, I have to admit that I have a soft spot for Lync and it's comforting to know I'm not alone. More than 90% of

We're bringing Yammer to a city near you with Yammer on Tour-a free event series that brings together customers, partners and thought leaders for a unique opportunity to hear our vision for enterprise social, network with like-minded peers, and learn directly from customers how to usher in success in today's rapidly changing business environment. Yammer on Tour features an action-packed half-day agenda including: Keynotes and appearances by Yammer co-founder Adam Pisoni and customers Breakout sessions featuring product insights and expert discussions on enterprise social success Hands-on training and certification Networking and demos from Yammer and our partners in the expo hall Join us at Yammer on Tour in the following cities: New York-April 9: Register today Chicago-April 16: Register today Dallas-May 15: Registration opening soon We look forward to seeing you at one of these events!

Ready to get a hands-on, in-person learning experience on how Microsoft Project can help you get more out of your projects and optimize your portfolio? Microsoft and our partner community host events in cities all around the U.S. where you'll have the opportunity to learn more about Project and what it can do to help you streamline your work and achieve your strategic objectives. Please add this page to your Favorites and check back often, as new events are regularly being scheduled! May 30th Cambridge, MA Conference 2014 Roadshow with Project Gold Certified PPM Partner Campana & Schott. Join us for these free half-day events to gain insight on current trends and the latest developments on Project Online and earn 3 PDUs. Registration link You can also register here to attend our free Project webcast series-sessions are held on the 3rd Tuesday of each month!

www.office.com/setup Blogs: Today's post was written by Kirk Koenigsbauer, corporate vice president for the Office team. We are excited to announce that the Cloud Storage Partner Program (CSPP) is now available for the Office apps on Android devices. Office on Windows desktops has long supported partner integrations that let you open and edit documents from a wide variety of storage locations. The CSPP, previously available for Office on iOS and Office Online, ensures that Office is the best way to get work done on all platforms, wherever your documents are stored. It's easy to add a cloud storage provider from the Add a place menu in the latest versions of Word, Excel and PowerPoint on Android. Then you can edit and share your documents stored with that provider as easily as you do with those stored on OneDrive. You can also launch Word, Excel or PowerPoint directly from the cloud storage provider's app to edit your files, with changes automatically saved back to the cloud. new-cloud-storage-options-for-office-on-android-1 - www.office.com/setup Blogs Now you can add cloud storage providers in Word, Excel and PowerPoint on Android devices. Today, the list of available cloud storage options in Office for Android includes Dropbox, Box, Egnyte and 腾讯微云 (Tencent). We'll add Citrix ShareFile, Edmodo and Learnium soon, and that list will continue to expand over time. Stay tuned for more.

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WHBS (White House Business Solutions) partnered with HP as its Business Partner to offer more value added services and high-quality solutions to its client base. Most of the software solutions that WHBS offers to educational institutions, business enterprises and government organizations are web-based and hosted on a high-end server to cater online services to thousands of concurrent users. It has been a practice in WHBS to test and optimize their software solutions in different platforms and recommend its clients the right infrastructure for their requirements. Through this partnership, WHBS will have access to HP's latest servers, storage, tools and software to test, develop and optimize its solutions for HP platforms. As per HP, this partnership between WHBS and HP will help complementing each other's applications, technology and service portfolios to address the complex and growing demands of their joint clients. For More Information - http://www.whitehouseit.com

When FHI 360 wanted to move to cloud-based business productivity services, the organization decided to implement a Microsoft cloud-based solution. We recently spoke to Douglas Wilkins, Director of IT Infrastructure at FHI 360, to learn how the company is benefiting: FHI360 logoQ: Please tell us about FHI 360. Douglas Wilkins: FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender equality, youth, research, technology, communication, and social marketing-creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries and all US states and territories. Q: Why did you want to move to cloud-based services for messaging and collaboration? Wilkins: We had a diverse IT infrastructure. Employees in the US had different IT toolsets and Internet access than staff in countries like Mozambique. Subscribing employees to a single, cloud-based solution was the most expedient way to ensure that everyone had the same IT tools, to work efficiently regardless of location. Migrating our communication and collaboration technologies to the cloud reduced much of the time required by our IT staff to manage divergent IT infrastructures and connectivity options found around the world. Q: What criteria did you use to select Microsoft as your vendor for cloud-based business productivity services? Wilkins: We wanted a vendor that demonstrated a real interest in our mission and goals, and that offered online business productivity tools tailored for the enterprise space. The capabilities of the Microsoft Services Consulting team, and the work of Intellinet, the partner Microsoft introduced us to, provided us with that. We migrated our 4,300 staff members around the world from diverse platforms to a Microsoft Offi

As governments strive to become more responsive and transparent, it's important for them to make public information easily accessible to citizens. At the same time, it's critical that they protect confidential data. A key reason why governments choose Microsoft Office 365 is Microsoft's leadership in the industry when it comes to privacy, security, and compliance practices. In short, governments know they can trust Microsoft to help protect their data. So how does Microsoft demonstrate leadership and why exactly do governments trust Office 365 to help protect their data? Here are four reasons: We respect your privacy. Google is under criticism for its privacy practices. Office 365 does not build advertising products out of customer data, unlike other companies. Nor do we scan your email or documents for building analytics, data mining, or advertising, or to improve the service. What's more, you own your data. Office 365 customer data belongs to the customer. Customers can remove their data whenever they choose. Office 365 is independently verified. Office 365 is compliant with many world-class industry standards, and it is verified by third parties. For example, Office 365 is the first major business productivity public cloud service to have implemented the rigorous set of physical, logical, process, and management controls defined by ISO 27001, one of the best security benchmarks available in the world. In addition, Office 365 is the first major business productivity public cloud service provider to sign the standard contractual clauses created by the European Union ("EU Model Clauses") with all customers. Office 365 also implements security processes that adhere to the Federal Information Security Management Act (FISMA) required by U.S. federal agencies and to the Health Insurance Portability and Accountability Act (HIPAA). With Office 365, you know where your data is located. Office 365 customers know where major Office 365 datacenters are located

Today's post was written by Jacob Guttman, IT Manager, Menchies It's hard to believe it when you look at our rapid growth, but Menchies is still a very young company. We were founded in 2007 with a single store in Valley Village, California. Now, we have more than 300 franchise locations around the world. Maintaining connections between Menchies headquarters, the franchise community, and our guests is critical to our success. In the past, we used hosted services for email, collaboration, and document management. And we used a separate, Java-based application for instant messaging. One of the most persistent challenges I faced was trying to support our company's growth with a set of applications that weren't tightly linked together and that didn't fit the day-to-day work needs of our employees. An increasing number of our employees want to be able to access email and other applications on a range of different devices, including their smartphone or tablet. Ultimately, they want to be able to connect with colleagues and seamlessly move information between applications without having to think much about the underlying technology. When we started looking at moving to a new productivity and collaboration solution, the major factors influencing our decision were ease of use, anywhere access, simplified administration, and cost-effective scalability. As we took a closer look at Microsoft Office 365, it was the obvious choice. And, with help from our partner Cal Net Technology Group, we were able to make the switch to Office 365 quickly and easily. With Office 365, we get online access to all of the capabilities we need-email, calendaring, document management, and unified communications-all rolled into one solution. And it automatically works together with the Microsoft Office tools that our employees use every day. One great example of how Office 365 supports the business needs of Menchies and fits the way our people like to work is through our use of Micro

Remember the vintage game "Pull the Rug Out?" It is a board game where players stack different items on top of a rug. Eventually, one of the players tries to pull out the rug without tumbling the pieces stacked on top of it. Google's recent announcement that it is phasing out several additional services, including the highly popular Google Reader, reminded me of this game, as I recall that the stack most always toppled to the ground. Google introduced Google Reader, gradually built up its popularity, and then pulled the rug out with little warning, causing its customers to stumble. As one Google customer put it: "Google spends millions of wasted dollars on pet projects, then kills one of their best products on a whim." Google's most recent spring cleaning brings the total number of services it has discontinued to 70 in just a year-and-a-half. That's right-a whopping 70 services that have been shut down in just 18 months. Among the services Google will discontinue with little warning is Google Cloud Connect, introduced with a lot of fanfare just two years ago. Cloud Connect is a plug-in that enables Google users to share and edit Microsoft Word, PowerPoint and Excel files. To continue collaborating with Microsoft Office, Google users have just four weeks to uninstall Cloud Connect and install Google Drive. Companies that can't get to it by April 30 will be out of luck, leaving them without a way to collaborate on Office documents used by millions of employees, partners, and customers. But of all the services Google is discontinuing this time, the one that's drawing the biggest backlash is Google Reader, a service used by hundreds of thousands of users to keep track of their favorite websites and blogs via RSS feeds. The news of Google Reader's shut down drew outrage from users, who put together a petition demanding that Google reinstate the service. "Our confidence in Google's other products - Gmail, YouTube, and yes, even Plus - requ

Stay updated on your Yammer network as new messages come into the feed. Our new integration with The Social Radio provides Yammer users a unique offering: to listen to their Yammer messages, read aloud through The Social Radio interface. The Social Radio reads new Yammer messages, polls, events and praise as they come through the feed, while you simultaneously listen to music. To use, just sign in to The Social Radio using your Yammer credentials and The Social Radio will begin reading your Yammer messages. If you hear something worth checking into - pop over to your Yammer feed to read more about it or join the conversation.

www.office.com/setup Blogs: Last year, we released Microsoft Bookings to customers in the U.S. and Canada, introducing an easy way for small businesses to schedule and manage appointments with their customers. Today, we are pleased to announce that we're beginning to roll out the service to Office 365 Business Premium subscribers worldwide. Based on your feedback, we are bringing several new features to Bookings: Add your Office 365 calendar to Bookings-Connect your Office 365 calendar to Bookings, so that the times you are busy will automatically be blocked in your public Booking page. Add buffer time before and after your appointments-Do you need prep time before or after an appointment? Adding buffer time to a service automatically blocks that time in your Booking page too. Bookings apps for your iOS and Android phone-Now you can book an appointment, contact a customer or check a staff member's appointments while away from the office. Customize your Booking page-We added more color customization options, so you can better personalize your Booking page. These new capabilities will start showing up automatically in Bookings in the coming weeks. Let's take a detailed look at what's new. ADD YOUR OFFICE 365 CALENDAR TO BOOKINGS One of the top pieces of feedback we've heard is that you want to be able to add events from your Office 365 calendar to Bookings. So, we added integration between these calendars to help you avoid booking customer meetings during the time you've set aside for personal appointments, staff and partner meetings or other aspects of running your business. To add Office 365 calendars to Bookings, click the Staff tab on the left navigation panel. On the Staff details page, select the Events on Office 365 calendar affect availability checkbox. www.office.com/setup Add Office 365 calendar events to Bookings. Once you activate this option, the system automatically blocks busy times on the Bookings calendar and on the self-ser

www.office.com/setup Blogs: Office 2016 isn't just about new Microsoft Word and PowerPoint layouts. The new productivity suite has a ton of amazing new tricks and features that are designed to make your work (and play) a lot easier. If you still think of Office as something you tinkered with to write terms papers back on Windows 95, well you're in for a treat. Download the new Office 2016 and you'll get access to tools that automatically separate important and unimportant emails, connect to your social media accounts to help you plan your weekend, and help you plan group trips and activities. For the business user, there are a ton of new Office features that help you better communicate, collaborate and create. I'll walk you through some of these new features and how you can use them to improve your Office 2016 experience. 1. CLUTTER Our SPAM folders are amazing. They collect emails from retailers and businesses with whom we don't want to have any contact whatsoever. But what about that uncle you just can't stand? Or that annoying coworker who constantly asks you to go to lunch? With Clutter for Outlook, your email usage signals whether or not emails should actually enter your inbox. For example: if you never, ever open your uncle's emails, Clutter will automatically send those incoming messages to a folder where they will land alongside your annoying coworker's lunch requests. You can access this folder anytime and move messages back to the normal old inbox. If you're worried you'll miss something important, don't fret. Clutter sends you a weekly digest that tells you exactly what was hidden. You can then command Clutter to never pull in that type of content again. 2. SKYPE INTEGRATION Office 2016 - www.office.com/setup Office 2016 Microsoft has made cloud document collaboration possible (years and years after Google, but I digress). Now, you and a friend can edit a Microsoft Word document simultaneously without having to save and share the document via emai

www.office.com/setup Blogs: The OneNote API team is pleased to announce that we have enabled application-level permissions support for the OneNote API. Until now, OneNote API calls could only be made with user-delegated permissions. This meant that your application would be restricted to scenarios that required a user to be signed in. With application-level permissions support, your application now supports scenarios that do not require a user to be signed in! Read the MSDN article for details of the OneNote API application-level permissions support. With the availability of OneNote API application-level permissions support, many new scenarios that weren't possible earlier are now enabled. Some example scenarios include: Analytics (based on OneNote metadata and content exposed by the OneNote API). Dashboards (based on OneNote metadata and content exposed by the OneNote API). Background provisioning of OneNote content. Background update of OneNote content. During the development process of building the new application-level permissions support for OneNote API, our Product Management and Engineering teams worked closely with third-party partners to ensure that relevant and key education scenarios were implemented. We also ensured that our API would work well with new and upcoming third-party solutions. One of these education companies we worked closely with during the API development was Hapara. "The Hapara Dashboard provides educators with a bird's-eye view into student work across the Office 365 platform. With Dashboard, educators view and access student work from OneDrive and OneNote Class Notebooks from a central hub, making it easier to engage with students and their work across the Office 365 platform. Hapara relies on the new OneNote API to help co-teachers, counselors, coaches and school administrators gain appropriate access to student work in any classroom, something that previously required manual sharing and significant administrative effort by th

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